Information Technology Manager I

Job Description and Duties

Under the general direction of the Information Technology Manager II (ITM II) of the Legislative Application & Constituent Communication Section within the Member Offices Division, the Information Technology Manager I (ITM I) successfully plans, organizes, directs, and provides leadership, supervision, guidance, mentoring, and support for all activities associated with customer relationship management, service management, and information technology (IT) consulting and support of major computer systems and services critical to the support and business functions of the California State Legislature’s member offices and the Office of Legislative Counsel (OLC).

You will find additional information about the job in the .

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Employment Application (STD. 678):

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification.

School Transcripts:
When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• In-depth knowledge of the legislative business process, including business cycle and calendar to develop and support IT solutions to meet business needs
• Five (5) or more years of IT experience in customer relationship management, IT knowledge, and consulting and support of current technologies and industry trends in order to develop strategies to enhance services to meet customers’ business and IT needs
• Five (5) or more years of experience in IT planning and business analysis or program management in large-scale multi-tier and multi-vendor technology environments
• In-depth knowledge of the Office of Legislative Counsel’s (OLC) mission, vision, values and purpose goals and objectives of the LDC within the OLC
• Ability to handle sensitive assignments/projects with tact and diplomacy; ability to handle rapidly changing priorities, and to work effectively under pressure with time constraints while maintaining the highest standards of professional courteous and ethical conduct
• experience in team leadership to contribute to the success of high-performing teams while creating a service culture among staff to service both internal and external customers
• experience managing or leading mission critical software development projects that successfully implement new or enhanced technical solutions to meet specific legislative business needs or solutions
• experience in the software development life cycle using project management techniques and creative business solutions to complete deliverables on time and within budget
• Ability to communicate well, both orally and in writing, with legislative stakeholders, executive management, managers, supervisors, colleagues, team members, contractors, and vendors to deliver effective presentations

Benefits

All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHR’s website under State Employee Benefits and Programs .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts