Front Desk Receptionist - Dental Office

Mona Gokani DDS
Pleasanton, CA

Duties:

  • Greet patients warmly and manage the check-in process to ensure a positive first impression.
  • Schedule appointments efficiently using dental office management systems, ensuring optimal patient flow.
  • Handle patient inquiries regarding services, insurance coverage, and billing in a professional manner.
  • Maintain accurate patient records and update information as necessary in practiceworks software.
  • Process payments and assist with dental billing and coding tasks as needed.
  • Collaborate with dental staff to ensure seamless communication regarding patient care.
  • Manage phone calls, emails, and other correspondence related to scheduling and patient care.
  • Ensure the front desk area is organized and welcoming for patients.


Qualifications:

  • Previous experience in a clinic or dental office setting is preferred.
  • Familiarity with dental billing, coding, and insurance processes is an asset.
  • Strong customer service skills with the ability to communicate effectively with patients and staff. Excellent organizational skills with attention to detail in administrative tasks.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • A proactive attitude towards problem-solving and patient satisfaction.


Join our team as a Dental Receptionist, where you can contribute to creating a welcoming environment for our patients while supporting the overall efficiency of our practice.

Job Type: Full-time/ in-person.

Experience is preferred but not a must. Newbies welcome. Willing to train the right candidate

Posted 2026-01-12

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