Campaign Coordinator, CRM Operations
Apply now: Campaign Coordinator, CRM Operations , location is Remote . The start date is ASAP for this long-term contract (through end of 2026) position.
Title: Campaign Coordinator, CRM Operations
Location: Remote
Start Date: ASAP
Duration: 10 Month Contract (through end of 2026)
Compensation Range: $44 / hour – $49 / hour W2
Job Description:
This role supports CRM operations with a focus on monetization and transactional campaigns, helping execute and optimize global email, push, and in-app messaging programs using Braze.
Day-to-Day Responsibilities:
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Assist with end-to-end CRM campaign management across multiple initiatives
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Build, test, QA, and deploy email, push, and in-app message templates
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Develop and configure campaigns, canvases, and journeys in Braze
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Set up audience segmentation and filtering using customer data
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Conduct user experience testing across CRM channels
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Partner with creative, MarTech, and legal stakeholders to deliver campaigns
Requirements:
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Must-Haves:
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2 years of CRM or campaign management experience
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Hands-on experience with Braze (campaigns, canvases, channels, segments)
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Basic Liquid coding experience
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High-level understanding of audience segmentation and customer data usage
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Experience with project management tools (Asana, Jira, Monday.com, or similar)
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Basic HTML knowledge and ability to identify template issues
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Understanding of CRM best practices for email and push notifications
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Strong communication skills, critical thinking, and attention to detail
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Nice-to-Haves:
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Media, entertainment, subscription, SaaS, or e-commerce industry experience
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Experience supporting transactional and monetization campaigns
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Exposure to global or multi-region CRM programs
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