Enterprise Product Manager, Indirect Procurement

About the Role
As the Enterprise Product Manager for Procure-to-Pay (P2P), you will own the end-to-end product strategy, roadmap, and day-to-day operations for indirect procurement across Zip and Oracle Fusion Cloud. You’ll partner with Procurement, Finance, Legal, Security, and other cross-functional teams to deliver a reliable, compliant, and scalable intake-to-pay experience. This spans sourcing, supplier onboarding, purchasing, invoicing, and payments.

This role requires deep systems expertise and strong business process acumen. You will bring hands-on experience with Zip and Oracle Fusion Procurement (Purchasing, Supplier Portal, Sourcing, Self-Service Procurement, AP), along with a proven track record of optimizing indirect procurement in high-growth environments. You’ll help define how our procurement technology ecosystem evolves over time—ensuring the right balance between user experience, controls, data integrity, and long-term scalability—while driving measurable outcomes such as cycle time, touchless rate, first-pass match, spend visibility, and compliance.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Define the vision, KPIs, and multi-phase roadmap for P2P across Zip, Oracle Fusion, and adjacent tools—balancing immediate business needs with a long-term systems strategy.

• Act as both operator and architect: design, configure, test, and launch process improvements while continuously evolving the future-state procurement technology ecosystem.

• Own the end-to-end P2P operating model (intake → approvals → PO/receiving → invoicing → payment), ensuring it is scalable, auditable, and aligned to company growth.

• Translate business requirements into well-scoped builds (use cases, functional specs, test scripts) and drive delivery through UAT, change management, and release communications.

• Establish strong data foundations by driving supplier master governance, category and contract alignment, tax and compliance rules, and segregation-of-duties controls.

• Design integrations via OIC/Workato and REST APIs to ensure clean system handoffs across intake (e.g., Zip), CLM (e.g., Ironclad), AP automation/e-invoicing, tax engines, and analytics.

• Build and instrument dashboards (cycle time, touchless rate, exception rates, supplier performance) and use data to prioritize backlog decisions and strategic investments.

• Lead cross-functional alignment across Procurement, Accounting/AP, Legal, IT, Security, and vendors—driving clear decisions, accountability, and forward momentum.

• Triage defects, unblock month-end/quarter-end issues, and own root-cause analysis to continuously improve both process and system design.

You might thrive in this role if you have:

• 6+ years in ERP/P2P product, functional, or solution roles, with demonstrated ownership of both execution and long-range platform strategy.

• 4+ years of experience with Oracle Fusion Procurement (Purchasing, Supplier Portal, Sourcing, SSP, Receiving) and 2+ full-cycle Fusion implementations.

• Hands-on experience supporting a rapidly scaling company’s indirect procurement function, particularly one leveraging Zip as its intake layer.

• A track record of bringing best practices to indirect procurement—vendor onboarding, supplier master governance, category/contract alignment, reporting enhancements—and designing processes that scale with growth.

• Strong configuration expertise in Fusion and Zip (approvals, rules, catalogs, BPAs/CPAs), plus comfort reading data models and writing SQL to inform decisions.

• Experience designing and evolving multi-system architectures, including integrations via OIC/Workato and Fusion REST APIs, and familiarity with intake (Zip/Coupa/Ariba), CLM (Ironclad), AP automation/e-invoicing, and tax engines (Vertex/Avalara).

• Mastery of process mapping, gap analysis, and requirements artifacts (scope docs, use cases, functional specs, test scripts), with the discipline to run Agile ceremonies and define clear acceptance criteria.

• A strong controls and compliance mindset, with the judgment to design governance without slowing business velocity.

• Exceptional communication skills and the ability to drive consensus across Procurement, Finance, Legal, IT, and Security.

• A bias for action paired with systems thinking—you can ship improvements today while designing for where the organization needs to be in 2–3 years.

• Bachelor’s or Master’s degree in Information Systems, Supply Chain, Engineering, or a related field (or equivalent experience).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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