Spa Attendant - Casa Mani Resort Napa Valley, Curio Collection by Hilton

Be part of something extraordinary! Casa Mani Resort Napa Valley, a newly reimagined addition to Hilton’s Curio Collection, is opening its doors in the heart of wine country. The resort boasts a multi-million-dollar investment in design and architecture, featuring a state-of-the-art fitness center, full-service spa, resort pool, inspired meeting and event spaces, in addition to a casual dining restaurant and a world-class signature steakhouse.

We’re building a team of passionate hospitality professionals ready to deliver unforgettable experiences in a breathtaking setting. From personalized guest service to curated luxury, this is your opportunity to grow with a globally recognized brand while embracing the beauty and culture of Napa Valley. Join us and help define the future of luxury hospitality at Casa Mani Resort.

At Casa Mani Resort, our Team Members thrive in an award-winning culture that celebrates excellence and collaboration. Enjoy a friendly, supportive workplace, a best-in-class benefits package, and career growth opportunities backed by Hilton’s global network. Plus, you’ll receive complimentary meals during your shift, exclusive Hilton travel discounts for you and your family worldwide through our Go Hilton program, comprehensive health and wellness benefits, paid time off and holiday pay. Come see why Hilton was named #1 Best Company to Work For in the U.S. by Fortune and Great Place to Work!

The ideal candidate will have :

• 1 year customer service experience.
• Luxury service background.
• Hotel experience is preferred.

Shift Pattern : Varied AM PM. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.

Hourly Pay Range : $20.00 - $23.00

What will I be doing:

As a Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.
• Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards.
• Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
• Assist in monitoring facility use to ensure guest safety.
• Conduct financial transactions, as needed.
• Perform general Spa duties, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!