Service Porter
- Safely move vehicles within the service department (between service bays, parking lots, etc.).
- Organize vehicles on the service lot according to dealership display standards.
- Assist with customer vehicle pick-up and drop-off.
- Provide a friendly and professional demeanor to customers.
- Assist customers with loading and unloading belongings from their vehicles.
- Answer basic customer questions and direct them to service advisors when needed.
- Maintain a clean and organized service area (sweeping, vacuuming, removing trash).
- Assist service advisors and technicians with tasks as directed.
- May shuttle customers to and from dealership (if applicable).
- May perform errands for the service department, such as picking up parts.
- Adhere to all safety regulations and procedures.
- Other duties as assigned
- Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Education: High school diploma or equivalent.
- Experience: No previous experience required!
- Certifications: Valid driver's license with a clean driving record.
- Skills:
- Strong work ethic with a positive and helpful attitude.
- Ability to work independently and as part of a team.
- Excellent attention to detail and a commitment to quality.
- Good physical condition able to perform manual labor tasks (standing, bending, lifting).
- Excellent communication and interpersonal skills.
- Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Positive Culture - Be part of a supportive and collaborative team.
- Growth Opportunities - Opportunities for continued personal and professional growth.
- Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and services.
- We are a team. Everyone plays a role in our success.
- Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
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