Technical Sales Engineer - Automation -FinOps (San Francisco)

Introduction

A Technology Sales Engineer role (what we internally call a, 'Brand Technical Specialist') within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems So that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

The Technical Sales Engineer- Automation: FinOps role is a technical, pre-sales, client-facing role supporting customers in the US Industry Market focusing in the Energy & Utilities, Communications and high-tech verticals. This Technical Sales Engineer provides prospects, customers, IBM business partners and the IBMs sales team with in-depth domain, product, solutions and/or technical product expertise covering the IBM Automation IT Automation - FinOps pillar. This pillar includes solutions such as Apptio, Turbonomic, Instana and Cloud Pak for AIOps. Youapply your business insights,build and maintainclient relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions.

Technical Sales Engineers engage in pre-sales activity of the sales cycle including sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proof of Concepts. They understand the client's business requirements, technical requirements and competitive landscape as it pertains to the IBM Automation IT AUTOMATION - FINOPS pillar. This role requires a consultative, solutions-focused approach that requires in-depth needs analysis (discovery), art of the possible demonstrations, customized presentations and demonstrations, and delivery of written documentation and other material to support the sales team and sales opportunities. When engaged for a specific opportunity or project, the BTS role is responsible for the technical accuracy of the proposed solution. As this solution pillar is large and comprised of many different individual solution components, when applicable, will also pull in other resources such as solution focused SMEs, Partners, etc. to help drive a successful technical solution review with our clients.

Required technical and professional expertise

• Extensive experience with IBM Automation including Apptio, Turbonomic, Instana and Cloud Pak for AIOps.

• Must have a proven record of successfully understanding client issues and pulling together strategies to ensure the client is successful.

• Excellent customer relations; verbal and written communications skills.

• Ability to successfully work with sales reps, SMEs and business partners to close business deals.

• Ability to manage multiple accounts and associated opportunities simultaneously.

• Ability to learn IBMs line of products and services.

• Ability to analyze and resolve business and technical challenges.

• Ability to negotiate and prioritize projects.

Preferred technical and professional experience

• Experience in the Energy & Utilities, Communications and high-tech verticals is a plus.

• Deployment experience is a differentiator for the successful candidate.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.