Communications Member Services

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We're seeking a motivated and friendly Communications Member Services role to join our team in a role that supports both our homeowners' association operations and the vibrant lifestyle of our community club. The ideal candidate is proactive, personable, and organized, with a passion for community engagement and facility excellence.

• Schedule, manage, and/or create all facets of internal member communication

-Creates and distributes all regular member correspondence including but not limited to: -Monthly Member Newsletter, Club announcements, and seasonal procedural updates.

• Manage club's website and social media content

• Develop and produce content and assets for all media channels including website

• Assist with external marketing campaigns

• Creates and designs flyers, posters, website emails, newsletters, menus, brochures, creative copy, presentations, data entry, digital signage, and learns new applications as they may arise.

• Generates content, manage, update and maintain overall activity on web page and all social media platforms

• Develops and implements marketing strategies, including advertising campaigns, content marketing, etc.

• Member Services Concierge tasks: emails, phone calls, and positive communications with members.

• Answer phones and respond to emails promptly and professionally, assisting members with questions, requests, and reservations.

• Greet and interact with members in a warm and welcoming manner, creating a positive and friendly environment.

• Provide helpful information about club amenities, events, and services, ensuring each member feels supported and valued.

• Maintain a positive attitude and team-oriented mindset while working in a fast-paced, member-focused setting.

Education/Certificates/Licenses/Training:

High school Diploma required, Bachelor's Degree preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.