Showroom Sales Associate- Countertops & Tile

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing

About Us
CTW Kitchen & Bath is a trusted kitchen and bath design showroom serving the Novato community and surrounding areas for over 40 years. We specialize in premium countertops and tile, with additional departments offering cabinetry and plumbing fixtures. We provide our clients with a curated selection of high-quality materials and personalized service.

Position Overview
We are looking for a friendly, design-minded Showroom Sales Associate to join our team. In this role, you will work directly with homeowners, designers, and contractors to help them select countertops and tile that bring their projects to life. This is a customer-facing position that blends product knowledge, design guidance, and sales.

Key Responsibilities
Greet and assist walk-in clients in the showroom
Guide customers through countertop and tile selections based on style, function, and budget
Educate clients on materials such as quartz, granite, porcelain, ceramic, and natural stone
Create and present quotes, estimates, and product recommendations
Maintain showroom displays and ensure samples are organized and up to date
Collaborate with internal teams handling cabinetry and plumbing fixtures when projects require coordination
Build relationships with contractors, designers, and repeat clients
Follow up on leads and support the sales process from inquiry to order completion

Qualifications
Previous retail, showroom, or sales experience preferred (home improvement or design industry a plus)
Strong interpersonal and customer service skills
Interest in interior design, materials, or home renovation
Ability to learn product lines and technical details
Organized, detail-oriented, and comfortable multitasking
Basic computer skills

Compensation & Benefits
Starting pay: $21$24 per hour (based on experience)
Monthly bonus opportunities when team sales goals are met
Supportive, team-oriented environment
Opportunity to grow within the kitchen and bath design industry
Hands-on experience with high-quality materials and products
Our benefit package includes; Kaiser Gold Medical, Dental, Vision, PTO, Paid Holidays, 401K with 80% company match, profit sharing plan, (after 1 year) Department Bonus and a Store Bonus Plans to reward staff when the "Team" achieves their goals!! 2 extra ways to earn more money!

How to Apply
Please submit your resume and a brief note about your interest in the role. Experience in countertops, tile, or home design is a plus, but were happy to train the right candidate with a strong customer service mindset.

• Principals only. Recruiters, please don't contact this job poster.