Benefits Specialist (Workday)
- Conducts data analysis for preparation of and following open enrollment and participates in strategic reviews of plan provisions and updates and the impact of changes on the benefits platform.
- Manage the employee premium reconciliation process together with the payroll and finance departments, determine adjustments needed and ensure updates are applied to the employee's payroll account.
- Work with auditors, as needed, to provide data necessary to finalize audits.
- Determine accurate premium payment amounts for all healthcare vendors. Work with vendor representatives, as needed, to coordinate billing adjustments or corrections.
- Assist employees with responses to payroll questions related to their payroll deductions for healthcare.
- Develop an understanding of the Workday Benefits Platform to facilitate configuration testing and enhancements as needed i
- Partner with the Benefits Manager, Total Rewards Leadership, and individual team members to provide support to ongoing projects such as open enrollment, processes and wellness program administration.
- Plan, lead, and participate in meetings, discussion groups, and other types of events
- Support HR cross-functional projects and coordinate HR process improvement initiatives, as identified.
- Prepare reports and insights on wellness trends, utilization, and employee engagement to inform program enhancements
- Serve as a subject matter resource for employee benefits and wellness inquiries – manage escalated inquiry process and assign cases as appropriate
- Partner with HR, Communications, and vendors to support benefits and wellness announcements, open enrollment materials, and ongoing education campaignsDevelop and support clear, accurate, and employee-friendly communications related to benefits and wellness programs
- Bachelor's degree with 5-6 years of related experience in employee Benefit Administration; Masters in a similar discipline with 4 years of related experience; Ph.D. in a similar discipline with 2 years of related experience.
- Ability to influence and adapt style to consult with all levels of employee and management
- Strong data and numerical analytic skills including intermediate to advance Excel proficiency is required.
- Ability to work effectively and well within the JPL culture (effectively gather and analyze facts, weigh risks and make decisions/recommendations that are right for the business, the people and our culture)
- Ability to perform extensive data analysis, troubleshooting, creative problem resolution, diagnostics and process improvement.
- Understands HRIS processes to facilitate systems modifications, program updates and testing.
- Highly organized with strong self and project management skills and an ability to meet critical deadlines (time, priorities, resources)
- Excellent problem-solving, critical thinking, reasoning and analytical skills
- Excellent writing and editing skills
- Effective team player
- Strong interpersonal and communication skills
- Ability to work effectively in situations that require sound decision-making
- Establishes trust and maintains confidentiality
- Workday experience is a plus
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