OPS Readiness Specialist
- Supporting readiness planning activities for technology services, processes, and teams to prepare for live event operations
- Leading rehearsal coordination and go-live preparedness activities to align people, processes, tools, and delivery timelines to operational requirements
- Identifying risks, validating readiness criteria, and supporting a controlled transition from build to operate across technology workstreams
- Coordinating with the Service Readiness & Testing Lead, delivery teams, vendors, and functional stakeholders to align testing execution and operational preparedness
- Communicating status, risks, escalations, and operational priorities to engagement leadership, project team members, and cross-functional stakeholders
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or another technology-focused discipline; alternatively, equivalent experience
- 5+ years of experience supporting large-scale technology programs, complex technology initiatives, or major international event environments
- Experience in operational readiness, program management office governance, or technology delivery planning, including rehearsals, milestone tracking, risk management, and cross-functional coordination
- Experience supporting Olympic, Paralympic, or other large-scale event ecosystems involving technology services, broadcast environments, or venue readiness activities
- Experience identifying operational gaps, risks, and improvement opportunities through test cycles, rehearsals, or delivery reviews
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- Experience supporting transition from implementation to live operations in a structured delivery environment
- Experience coordinating testing, readiness, and operational planning across multiple stakeholder groups
- Experience working with vendors, functional leads, and delivery teams in multi-workstream programs
- Experience with program reporting, milestone management, and readiness tracking artifacts
- Experience supporting live operations in sports, media, broadcast, or other time-sensitive event environments
- Experience leading teams or workstreams in technology delivery programs
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