Onsite Assistant General Manager (Talega)
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
- Prepare, format, and distribute Board packets, Budget & Finance Committee packets, and Neighborhood Delegate materials at least one week before meetings.
- Maintain and coordinate the annual master meeting calendar, including Board, committee, and Delegate schedules.
- Attend Board and Budget & Finance Committee meetings; prepare draft minutes within 48–72 hours.
- Maintain official governance records (agendas, minutes, exhibits, charters, committee rosters).
- Support Delegate Meetings: agenda development, topic research, meeting facilitation support, attendance tracking, minutes, and action-item follow-up.
- Communicate regularly with committee chairs to ensure alignment with association procedures and directives.
- Process Accounts Payable for operating and reserve expenditures, including approval routing, GL coding, contract verification, and timely submission.
- Track reserve expenditures and maintain the monthly Reserve Project Tracking Schedule.
- Maintain Smart Property reserve software, including asset lifecycle updates and project progress entries.
- Monitor daily cash balances for all TMC and TLC accounts and report irregularities.
- Maintain investment logs; ensure compliance with investment and reserve policies.
- Prepare and route reserve transfer documentation and support monthly reconciliation.
- Maintain and update the delinquency list. Support communication with owners, corporate collections, and external collection firm regarding balances and payment plans.
- Conduct financial analyses as assigned, including forecast support, project cost tracking, and variance reviews.
- Maintain schedules of insurance policies, renewal dates, and certificates of insurance.
- Track vendor contracts, expiration timelines, deliverables, and insurance requirements.
- Manage the Association’s e-file system, including resolutions, legal documents, minutes, and disclosures.
- Update CiraNet (Owner Portal) with current documents, calendars, charters, and forms.
- Prepare Annual Budget Disclosure Package (formatting, proofing, distribution, and posting).
- Coordinate with auditors and accounting teams for annual audit and tax filings.
- Support Reserve Study preparation and coordinate with reserve specialists.
- Maintain all election-related documentation (candidate forms, ballots, required notices).
- Track accidents, incidents, and risk-related reports.
- Use association and company platforms (CiraNet, Smart Property), Microsoft Office, and internal RealManage systems for all job duties.
- Ensure accuracy of owner accounts, vendor files, and reserve data.
- Assist staff and committees with access, system navigation, and document retrieval.
- Maintain professional communication with homeowners, committees, vendors, City staff, and business partners.
- Represent TMC with professionalism and diplomacy in meetings and community settings.
- Perform additional tasks, project assignments, and operational support as directed by the Executive Director, General Manager and/or Board.
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