Licensing Unit A Manager

Job Description and Duties

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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Under the general direction of the Supervisor II, the Supervisor I is responsible to plan, organize and administer the functions of the Licensing Unit A. This includes managing the Board's operations and supervising the Board staff directly responsible for the applications for licensure of all the in-state and out-of-state pharmacy-related license types. The Supervisor I utilizes the Consumer Affairs System (CAS), the Applicant Tracking System (ATS), IBM Cognos QBIRT reporting tool and Microsoft Office. The position may require the use of various office machines and software programs.

You will find additional information about the job in the .

Working Conditions

The incumbent works up to 40 hours per week in an office setting, with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent may spend 85% to 95% of the working day using a personal computer. The position requires bending and stooping to retrieve files, walking and occasional light lifting, up to 10-25 pounds (for assistance with records retention).

This position is eligible for telework upon completion of probation in accordance with DCA's Telework Policy and will be required to report to the office as needed/required based on business need.

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Special Requirements

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The board is seeking candidates who possess a strong work ethic and have regular and consistent attendance.

The incumbent must possess excellent communication, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, work cooperatively with others as a member of a team, be responsive to management needs, and represent the board in a professional manner.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Free parking
On site gym
Convenient freeway access
Restaurants and shopping nearby

STATEMENT OF QUALIFICATIONS REQUIREMENTS

(SOQ) is a narrative that describes your experience and qualifications related to this position. The SOQ shall be typed, single-spaced, no less than 12-point font, and no more than three (3) pages in length. Number each category within your SOQ. Applications received without an SOQ will not be considered.

DIRECTIONS: For each category, describe in detail your experience, including relevant years of experience, and provide specific examples of your experience in a current or past position in:

1. Leadership: Managing and/or leading a team, implementing policies and procedures, and mentoring peers/staff.

2. Workload: Managing high-volume workload/projects and prioritizing time-sensitive workload.

3. Analytical Skills: Analyzing complex applications/documents with attention to detail, including describing the type of applications/documents, interpreting and applying policy, laws, and regulations/procedures.

4. Communication: Communicating verbally and in writing with high-level executives, management, stakeholders, and the public.

5. Training Background: Training peers and/or staff.

6. Customer Service: Customer service provided, and what customer service means to you.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.