Communications and Personnel Manager

Job Description and Duties

The State Controller’s Office, Disbursements Bureau, seeks a highly motivated Communications & Personnel Manager (Supervisor I) to join our team. The incumbent will serve as a subject matter expert and provide leadership, expertise, oversight, and support to a small team of professional staff responsible for human resources and communications duties, as well as acting as a resource for staff at all levels throughout the Bureau.

Duties Performed:

(Candidates must perform the following functions with or without reasonable accommodations.)

Act as the Disbursements Bureau Communications Manager.

• Develop and review content for external communications that has statewide impact. Present at statewide forums on projects, production issues, or other topics impacting agencies.

• Collaborate with the Disbursements managers and peers across the organization to develop a New Employee Orientation Program, Upward Mobility Program, and Shared Values Committee.

• Develop, implement, revise, and manage the Disbursements Bureau Training and Onboarding Program. Design and facilitate delivery of engaging and effective learning solutions for all levels of staff.

• Develop a bureau-wide employee feedback strategy and business process improvement intake in order to effectively interact with staff, handle high-priority and/or sensitive complaints in a timely manner, and manage and improve on employee morale.

• Own and manage the Disbursements Bureau SharePoint site (DiBS).

Act as the Disbursements Bureau Personnel Manager.

• Ensure compliance with proper hiring practices. Provide guidance and assist managers with all aspects of recruitment, hiring, and onboarding.

• Train supervisors on employee performance reviews, including individual Development Plans (IDP), when applicable.

• Manage the Bureau’s employee training program ensuring training requirements are met per classification, annual IDP or other directive.

• Oversee a variety of human resources activities that serve to ensure the Disbursements Bureau operates in the most efficient and effective manner possible.

• Assist management in the development of Disbursements Succession Plan. Use strategic and recruitment data and trends to forecast workforce and succession needs and identify gaps and gather statistics for targeted recruiting. Participate in succession and workforce planning workgroups.

• Attend the monthly Transaction Supervisors’ Forum and Monthly Ad Hoc Meetings, as well as other statewide or internal administrative meetings and forums and disseminate information back to Disbursements staff and management.

Provide Strategic, Managerial, and Administrative Support.

• Act as the Disbursements Bureau Legislative Coordination Manager to ensure State and Federal legislative programs relating to the State Controller’s Office and its impact on the Disbursements Bureau are identified, reviewed, analyzed, summarized and monitored, as well as, responding to legislative requests.

• Develop, prepare, and present workload statistics to analyze and monitor unit processes and make recommendations for process improvements.

• Complete special projects including conducting research for the Bureau Chief, Assistant Division Chief and Disbursements’ leadership team as required.

You will find additional information about the job in the .

Working Conditions

This position is located at The Park, a quaint and historical campus environment two blocks from McKinley Park, in the heart of residential East Sacramento. Easily accessible from US 50 and I-80, The Park offers free parking, quick walks to local restaurant favorites, and countless lunchtime strolling opportunities through the quiet East Sacramento neighborhood.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Special Requirements

A resume is required.

A cover letter is required.

A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions.

Take the required examination here: Supervisor I Examination

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong leader with an enterprise perspective and the ability to collaborate across business lines to get work done Independent, with solid sense of responsibility, accountability, and integrity.

• Effective communicator and active listener who can ask relevant questions and present information appropriate to the audience and setting.

• Critical thinker with an innovative mindset who can anticipate and resolve issues.

• Energetic leader who models appropriate behavior, displays realistic optimism, understands and manages perceptions, and inspires confidence in staff, peers, customers and overseers.

• Experienced in the principles, methods, techniques and tools for the effective management of projects from initiation through implementation, and awareness of what is required to be successful including sufficient resources, schedule, and approach.

• Knowledge and experience specifically associated to the activities listed in the related duty statement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover Letter
• Statement of Qualifications -

  Along with your state application (STD 678), please include a cover letter, resume, and Statement of Qualifications (SOQ). The SOQ is a narrative discussion of the candidate’s knowledge and experience, which qualifies them for the position. A resume does not take the place of an SOQ. Applications received without this information may not be considered for this position. The SOQ should be no more than two pages in length, 12 pt. font, and respond to the following:

  • Describe your experience acting in a consultative role and presenting data and/or information to leadership.

  Your entire application package will be reviewed for attention to detail including but not limited to: spelling, grammar, missing/conflicting information, and typos. Please be sure you have completely reviewed and updated your documents thoroughly before submitting.