IT Specialist
DEPARTMENT: IT
REPORTS TO: IT DIRECTOR SCOPE AND MAIN PURPOSE OF JOB:
To maintain the integrity of the Casino’s management information systems. This includes the administrative network, casino gaming system, food, and beverage system, cashiering system and the timekeeping system. SYNOPSIS OF DUTIES:
- The IT Specialist’s main responsibility is to ensure that the Casino’s Management Information Systems are operating and providing the information required by Management
- Responsible for assisting training staff on new systems and help as needed
- Coordinate the monitoring of the slot machine meters recorded on the on-line system and the generation of the reports required for marketing, accounting, and the General Manager
- Responsible for the software support of the Casino and maintaining the automated timekeeping system
- Must be willing to work nights, weekends, and holidays
- Must be age 21 or older and qualify for a gaming license.
- Computer Science or related Business Degree and Certification preferred
- Exposure to wide variety of software including spreadsheets and work-processing systems
- Must be able to communicate in the primary language used in the workplace
- Minimum three years of experience as systems operator with computer maintenance experience
- Network experience preferred
- Must be flexible and have good learning curve, work accurately and be able to meet deadlines. User instruction experience required
- Much repetitive motion, excellent hand and finger dexterity, good visual acuity, ability to lift 50 lbs, ability to sit for four hours or more working on a keyboard
PUBLIC RELATIONS:
Important attributes of any employee of the Havasu Landing Casino and Hotel, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the casino, pleasant, courteous, and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the casino.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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