PROGRAM TECHNICIAN III

Job Description and Duties

Are you someone who is detail oriented and thrives in a fast-paced, high-impact environment? If so, the State Controller's Office, Disbursements Bureau, is seeking a highly motivated Program Technician III to join our Post Issuance Unit!

Under general supervision provided by the Supervising Program Technician III, the Program Technician III will independently provide sensitive and detailed information to employees, state agencies, public, or other public jurisdictions and work on the most technical or critical work performed in the Post Issuance Unit. The Program Technician III will process detailed program information using the FI$Cal System while following Disbursements Bureau guidelines and procedures, while exercising a high degree of initiative and independent judgment. The Program Technician III will be responsible for learning one of several critical Post Issuance Unit functions and will serve as a Subject Matter Expert providing guidance regarding Post Issuance question and providing technical assistance to the Post Issuance Unit supervisor and the General Disbursements Manager.

This position will be require regular contact and communication with the public via a multi-line phone system and via email, and will emphasize the importance of excellent customer service skills. Success in this position requires punctuality, a positive attitude, excellent verbal and written communication skills, initiative, ability to work under pressure, ability to meet deadlines while effectively handling multiple assignments.

Duties performed:

(Candidates must perform the following functions with or without reasonable accommodations.)

• Utilizing the FI$Cal System, perform all functions and tasks related to the Post Issuance Unit workloads on a rotating basis and/or as directed by supervisors.

• Warrant Redeposits/Returns: Update the status of warrants to inform issuing agencies and STO. Process auto-redeposits for payments issued by FTB, Medi-Cal, EDD, Blue Cross and others.

• Monitor and replace damaged warrants, verifying replacement warrants against original damaged warrants, reviewing the warrant data for accuracy, and verifying returned damaged warrant detail.

• Evaluate and process Replacement/Duplicate Controller’s Warrant/Stop Payment (STD435), Proof of Lost of Destroyed Payroll Warrant (CD113A and CD113B), and In-Home Support Services Request for Void/Stop Payment (IHSS Listings).

• Review claims of forgery and approve/disapprove for processing based on laws, rules, and regulations.

• Process Payroll Redeposits and Garnishments, receiving, evaluating, filing, and maintaining payroll warrants for redeposit.

• Prepare daily statistical reports utilizing Microsoft Excel and FI$Cal to provide data on in-progress and completed work for submission to the General Disbursements GD manager.

• Answer the General Disbursements telephone line and inquiries directed to the email box related to Post Issuance inquiries, providing sensitive and detailed program information.

• Communicate professionally and frequently with Disbursements Management and SCO division contacts in the Statewide Accounting and Reporting Division, Personnel/Payroll Services Division, Division of Audits, Departmental Accounting Office, and others to resolve complex, sensitive, confidential post issuance concerns.

• Review FI$Cal transactions performed by Post Issuance Unit staff and provide approval or return for edits.

• Act as an expert staff resource responsible for consultation in the varied processes of Post Issuance and functions/navigation of FI$Cal.

• Assist with onboarding and on-the job training of new and less experienced staff within the Post Issuance Unit..

• Utilize 3rd party vendor accounts to mail critical warrants and documents overnight.

• Attend in-person and virtual meetings as a subject matter expert.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

A Resume is required.

A Cover Letter is required; please see ‘Required Application Package Documents’ for instructions.

Take the required examination here: Program Technician III Examination

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/6/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office

Human Resources

Attn: Human Resources Office, J.W.

300 Capitol Mall 3rd Floor, Ste 300

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office

Human Resources

Attn: Human Resources Office, J.W.

300 Capitol Mall 3rd Floor, Ste 300

Sacramento , CA 95814

Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Applicants must include a cover letter introducing yourself and briefly explaining why you would be a good fit for this position based on the duty statement and desirable qualifications listed on the job posting.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Shanel Watts
(916) 404-9933
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 324-7205

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.