Strategic Account Manager (Sales & Growth)

About Portrait

Portrait is redefining how aesthetic and wellness clinics operate and purchase inventory. Instead of juggling multiple vendors, disconnected systems, and inconsistent pricing, we’ve built a single platform that combines EHR, payments, and a national marketplace into one streamlined experience.

Today, we support over 1,000 clinics nationwide.

Through the Portrait platform, clinics can:

• Manage their business operations and patient records

• Process payments and streamline workflows

• Access vetted suppliers across injectables, wellness, and pharmacy

• Purchase inventory at national account pricing with tiered rewards

Our goal is to help clinics operate more efficiently, improve margins, and scale with the right infrastructure in place.

About the Role

We’re hiring a Strategic Account Manager to drive growth across the Portrait Marketplace.

This role is a blend of new business development and account growth. You’ll be responsible for bringing new clinics onto the platform and continuing to support them post-sale to ensure they are actively purchasing and growing their spend over time.

This is not a “close it and move on” role. Success here comes from building relationships, driving adoption, and helping clinics shift how they purchase inventory.

What You’ll Be Responsible For

1. New Clinic Acquisition

• Identify, engage, and close new aesthetic and wellness clinics

• Clearly communicate Portrait’s value: platform, pricing, product access, and rewards structure

• Drive urgency and move deals toward activation

2. Activation & First Order

• Own the transition from signed → first order placed

• Ensure accounts don’t stall after signing

• Partner with internal teams to remove friction and get clinics live quickly

3. Account Growth (GMV Ownership)

• Grow monthly purchasing volume across your book of business

• Stay engaged with clinics after onboarding to:

  • Increase order frequency

  • Expand product adoption

  • Consolidate vendors into Portrait

4. Relationship Management

• Build long-term relationships with clinic owners, providers, and operators

• Stay close to accounts to understand:

  • What they’re buying

  • Where they’re currently purchasing

  • What’s preventing them from shifting more volume

5. Sales Strategy & Product Positioning

• Position Portrait as a margin improvement and operations platform, not just another vendor

• Educate clients on:

  • EHR + platform capabilities

  • Tiered pricing + rewards program

  • Marketplace product access across injectables, wellness, and pharmacy

• Use available levers (ex: temporary tier upgrades) to drive conversions

6. Pipeline & Forecasting

• Maintain a clean, accurate pipeline

• Clearly categorize deals:

  • Close Now

  • Nurture

  • Disqualified

• Provide visibility into expected activation timelines and revenue

How This Role Works

• You will manage a book of business + inbound leads (no territory restrictions)

• You will hand off onboarding to the operations team, but stay engaged with the account

• You are responsible for growth, not just the initial sale

What Success Looks Like

• New clinics activated (first order placed)

• Monthly GMV generated

• Month-over-month growth across your accounts

• Strong retention and repeat purchasing behavior

• Reduced time from signed → first order

What We’re Looking For

• 7+ Years experience in the aesthetics and/or wellness industry

• Experience in sales, preferably in:

  • Aesthetics, medspa, pharma, or medical sales

OR

• Experience in practice management within:

  • Medspa

  • Plastic surgery

  • Dermatology

• Strong relationship builder (not just transactional closer)

• Comfortable managing both new business and existing accounts

• Able to move quickly and maintain momentum across multiple deals

• Strong communication and follow-up skills

• Ability to understand both the clinical and business side of a practice

Why Join Portrait

• Work with a rapidly growing platform in aesthetics and wellness

• Access to a large, established clinic network of 1000+ clinics

• High-impact role directly tied to revenue growth

• Opportunity to help shape how clinics purchase and operate