Principal Product Manager, Managed AI Services

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

Crusoe Cloud is seeking a visionary and experienced Product Manager to spearhead the development of our next-generation Managed AI Services. This is a high-impact role where you will be instrumental in defining, building, and scaling AI services that empower our customers to unlock the full potential of artificial intelligence.

As a core member of the Crusoe Managed AI Services team, you will own the complete product lifecycle, from initial concept and strategic roadmap to successful execution and market adoption. You will be the champion for our AI service offerings, translating market needs and technical complexities into clear product specifications, compelling narratives, and strategic decisions that drive business growth for Crusoe Cloud. This is a unique opportunity to build and lead a critical product area within a rapidly expanding and innovative company.

What You'll Be Working On:

• Understand and empathize with our customers and gather their feedback.

• Synthesize customer feedback and broader market analysis into concrete product features.

• Prioritize features within the roadmap for your product area.

• Collaborate with stakeholders including Infrastructure engineering, Cloud Software Engineering, SRE, finance, and the executive team to define detailed product specifications, execution timelines and economics.

• Distill complex technical details into executive facing narratives and decision docs.

• Create product documentation, support customers through various channels, and partner with marketing on defining product messaging.

What You'll Bring to the Team:

• Bachelor's degree in Computer Science, Data Science, or a related technical field.

• 8+ years of technical product management experience, or of product-minded engineering experience.

• Deep understanding of cloud computing architectures, platforms (AWS, Azure, GCP), and service models (IaaS, PaaS, SaaS).

• Proven track record of successfully building and launching innovative AI products or significant AI features within existing products.

• Highly proactive and self-directed with a demonstrated ability to define and drive new initiatives with minimal oversight.

• Strong analytical and problem-solving skills, with the ability to leverage data to inform strategic decisions and product prioritization.

• Exceptional written and verbal communication, presentation, and interpersonal skills, with a proven ability to influence and collaborate effectively across diverse technical and non-technical teams.

Bonus Points

• Hands-on experience with Generative AI technologies, including Large Language Models (LLMs) and multimodal models.

• Familiarity with the AI/ML infrastructure landscape, including training and inference platforms, data engineering pipelines (ETL/ELT), and related technologies.

• A passion for engaging with the developer community and a strong understanding of the latest trends and advancements in AI adoption.

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid Commuter FSA benefit of $200 per month

Compensation Range

Compensation will be paid in the range of $240,000 - $260,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.