Tire and Battery Center Team Leader
- Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies and is an advocate for the member, the associate, and the company.
- Be an Expert: Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS (Tire and pressure monitoring systems), tire recalls, product specifications and seasonality to ensure the team performs their daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and new technologies related to the business and that they are equipped with what they need to do their job effectively. Leverages learning resources and attends training conferences to drive continuous improvement.
- Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Utilizes hand held technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training. Be an early adopter of new tools and encourages others to use them.
- Be an Owner: Drives the business results, ensures commitment to operational excellence; maintains a neat, clean, and safe work area for the team and the members. Ensures proactive planning; orders equipment, tools and supplies as needed while being cognizant of expense controls; tracks and monitors returns and special orders; assists in staffing and scheduling; operates cash registers, processes transactions; and works hands-on in the physical area when required to support member service. Maintains accurate inventory, audit, safety, and compliance standards; completes paperwork, logs, and other required documentation; and models a commitment to member service.
- Be a Talent Ambassador: Trains and teaches the team to be highly effective; monitors associates to complete e-learnings and trainings on-time. Identifies the potential and desire in others, provides and develops necessary skill set for the team to deliver high quality services to the members. Encourages career growth for all associates, and sources new talent internally and externally to work on the team.
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
- Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
- The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Recommended Jobs
Test Engineer - System Test
Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Wes…
Explore Santa Clara: Your Next Adventure Awaits!
Physical Therapist job in Santa Clara, CA Embark on a rewarding travel adventure as a Physical Therapist in vibrant Santa Clara! Experience the dynamic healthcare environment at leading facilities an…
Customer Success
Meter's mission and long term ambition Meter builds better internet infrastructure. We make it exceptionally easy for any business to have great computer networking, internet, and Wi-Fi. Businesse…
Farm Mechanic
Farm Mechanic (6222) Location: California Job Number: 6222 Dairy Farm Diesel Mechanic position available on a long established family dairy farm in Northwest, California. Mechanic must have pr…
Retail Client Advisor
Berluti is seeking a Retail Client Advisor in Costa Mesa, responsible for acting as a brand ambassador and ensuring exceptional customer service. The role involves developing a client book, meeting sa…
Accounting Manager - Pismo Coast Village RV Resort
Company Profile: Situated between San Francisco and Los Angeles on the Central Coast, Pismo Coast Village RV Resort is located on 26 acres, directly on Pismo Beach and is truly an outstanding destin…
Full Time Occupational Medicine Job Los Angeles, CA
Come live and work in Los Angeles, one of the most dynamic and diverse cities with incomparable weather, ocean access and beaches, and innumerable shopping experiences for every budget and taste. Co…
Senior Data Scientist/Applied Scientist, AI Products
At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands del…
Materials Test Engineer
Description Who we are: The EDAG Group is a globally leading, independent engineering services provider that combines excellent engineering with the latest technology trends. With a global net…
Summer Hospitality Internship Program
Pay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an…