Sales Associate Prada Livermore Outlet
- Welcome and serve the customer, providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross-selling with all Departments and maximize sales opportunities in order to achieve individual sales targets and KPIs.
- Ensure to be up-to-date with fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display to a high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensuring a high level of security and be attentive to prevent product theft.
- Passion for human relations and sales
- Problem solving, curiosity, and interest in luxury/fashion, art, and design
- Experience in building long-lasting relationships with clients
- Being able to work in a team as well as alone
- Excellent communication and interpersonal skills
- Passion and knowledge of the managed product category
- English is a must; other languages are a plus
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