Sr. Software Engineer/DevOps
Job Title: Sr. Software Engineer/DevOps
Location : San Francisco, CA
About The Role
You’ll help build and maintain the foundational infrastructure that supports our SaaS applications, including Kubernetes, Terraform-managed cloud resources, and GitHub-based CI/CD pipelines. While incident response is part of the role, the primary focus is on proactive improvements: reducing operational toil, improving visibility into system behavior, and enabling product teams to move fast with confidence.
What You'll Do
- Infrastructure Management: Build, manage, and optimize infrastructure using Terraform, GitHub CI/CD, and Kubernetes.
- Monitoring & Observability: Create visualizations and alerts that provide actionable insights using tools like Grafana, Prometheus/Mimir, OpenSearch, and Sentry.
- Automation & Reliability: Identify manual or error-prone processes and replace them with automated, repeatable systems.
- Production Troubleshooting: Diagnose and resolve production issues across application and infrastructure layers.
- Documentation: Capture knowledge in runbooks, setup guides, and architecture diagrams to support operational maturity.
- Collaboration: Partner with engineers across teams to drive adoption of DevOps and infrastructure best practices.
- Scalability Planning: Help scale infrastructure and monitoring systems to meet growing demands.
- Incident Participation: Participate in an on-call rotation and support incident response processes as needed.
- Observability: Experience with metrics, logs, and traces using tools such as Grafana, Prometheus/Mimir, OpenSearch, Sentry, or similar.
- Infrastructure as Code: Proficient with Terraform, Kubernetes, and containerization tools.
- Programming Skills: 5+ years of experience with Python.
- Linux Systems: Comfortable working with Linux-based environments and writing shell scripts.
- Communication: Strong collaboration skills with a focus on asynchronous, written communication.
- Documentation: Commitment to clear, comprehensive documentation and process standardization.
- Initiative: Self-starter mindset with a proactive approach to solving operational challenges.
- Version Control: Skilled in Git/GitHub-based workflows.
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