IT Application Software Development Manager

: Job Title: IT Application Software Development Manager Location: Carmel Valley What you'll do: Western Alliance Bank Technologies performs a critical partnership of key banking products and services for our financial services clients. This position will lead a technical team of ~10 onshore and offshore technicians responsible for delivering on a backlog of software development and maintenance of multiple platinum applications. This role leads the evolution of technical roadmaps, implementation of key programmatic efficiencies, and supporting regulatory/compliance reviews. Key to this role includes a focus on managing proper architecture and sustainability guidelines including the establishment of application standards, developer handbooks, and documentation that support ongoing federated development for enterprise-wide job scheduling, batch file creation, and file exchange outside self-managed team. This position also acts as the key technical liaison with internal and external product and client management groups who seek development of their applications to evolve the product offering that grow and serve their customers base. This position is required to closely partner with an L2 Operational Support team keeping them up to speed on critical business process documentation and training on new technical implementations so they may best support incident and services requests related to the relevant IT applications. What we are looking for: Responsibilities:

• Leading development efforts for both on/offshore teams with a focus on features enhancements, implementations, and application efficiencies.
• Establish key processing controls and alerting - then collaborate with operations, development and engineering teams to make ongoing application efficiencies a reality.
• Promote the adoption of critical IT applications including the participation of technical roadmaps and features prioritization that add value.
• Manage 8-10 key IT platforms including ongoing orchestration of their health, efficiency, and service availability to development and business teams.
• Sponsor integration opportunities including federated development activities with multiple lines of business development teams.
• Manage the intake of all new development requests and prioritizes them in a roadmap in alignment with annual goals.
• Lead activities intended to troubleshoot, research, and resolve major defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content.
• Create easy to understand software documentation for operations and business teams so everyone is on the same page about technical data flows and linkages.
• Establish key relationships across IT including a peer network of critical SME contacts whom the team can rely upon to escalate complex issues which may require development to resolve.
• Provide support guidance and direction for engineers including career planning and assigning challenging work which keeps everyone growing.
• Foster a department of excellence where engineers are self-starters and see the value they bring to the overall success of the bank.
• Hold up exemplary service to all stakeholder groups including clients and business partners.
• Recognize opportunities for improved process or procedures & act on them.

Qualifications:

• Bachelor's Degree in Computer Science or related field.
• 5-6 Years as an Application Owner, Application Manager, Software Engineering Lead, or Application Product Management in Financial Services or relevant industry
• 5-6 Years managing technical teams participating in waterfall or agile development cadence.
• Proven skills with software archaeology; the ability to troubleshoot, sometimes without detailed, updated documentation, and without constant guidance.
• Understanding of L1, L2, L3 roles in an IT organization and how those teams leverage workflow, requirements management, and collaboration tools such as Confluence, Azure DevOps, and Service Now.
• Must have the ability to be flexible when called upon to support application disruptions including a commitment to troubleshooting and triaging critical issues.
• Ability to manage expectations and timelines in a high-pressure environment including ability to connect and draw accurate conclusions quickly based on limited input.
• Basic understanding of Scripting commands, techniques, and its usages including technologies such as PowerShell, Python, Perl, etc.
• Ability to act independently with limited supervision within scope of responsibility.
• Ability to cross train and provide direction for other associates.
• Experience with relational database platforms (e.g., SQL Server, Oracle, etc.) and the ability to assemble and run complex queries preferred.
• Hands-on experience managing large-scale SFTP platforms (e.g., Cleo Harmony) is a big plus.
• Experience with application and data flow workflow orchestration (e.g. BMC Control-M, ActiveBatch ) a big plus.
• Solid written and verbal communication skills, and requirement to communicate to all levels of the organization.
• Exposure to managing applications running in Azure or AWS Public Cloud a big plus.

Compensation: Salary range for new hires is generally $184,719.00 - $239,047.00 for San Diego, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock. Benefits you'll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation