Community Living Services Case Manager

Job Summary:

The Community Living Services Manager is responsible for providing structure and supervision to CLS Instructors - Ensure that services provided to Individual’s served meet or exceed their expectations and follow program design and works in partnership with Vocational Services Coordinators. This position supervises CLS Instructors and CLS administrative assistant.

Schedule: Must be flexible and available on the weekends; 30 plus hours per week, scheduled at least one weekend day (Tues-Sat or Sun-Thurs)

Essential Duties Include:

• Guarantee services compliance with applicable State and Federal regulations.
• Ensure Individual’s rights are met and are of foremost importance.
• Ensure compliance with company programs, practices, and policies specific to program and client management.
• All employees are mandated reporters as such you are required to report all suspected incidents of abuse, neglect, and sexual assault in a timely and accurate manner.
• Ensure that Individuals are oriented and trained specific to the companies Safety Program including weekly safety meetings, drills, and maintain records.
• Understand and submit all paperwork as required by deadline including transportation paperwork, attendance, job coach notes, objective sheets, incident/accident reports, time studies and case management documentation.
• Execute proper allocation of agency resources (product, space, time, people, etc.).
• Maintain a courteous, positive, enthusiastic, well-mannered, and professional demeanor while working with Individuals served and the community.
• Provide supervision and scheduling of Community Living Instructors
• Working knowledge of service profitability.
• Ensure on-going positive communication with Individual’s served, families, care-providers, Funding Agencies, schools, staff, and the community.
• Provide direction to Community Living Instructors for delivery of Community Living Services.
• Ascertain that each Individual served receives services in accordance with criteria from funding sources and are provided all options offered in the service design.
• Confirm accurate and timely reporting of all required material.

Perks of becoming an Owl:

AHI employees are self-motivated individuals who demonstrate and embrace our commitment to customer service. As we interface with employers, our employees represent AHI and provide the teamwork needed to form a lasting work relationship with our community partners. We believe that a cohesive, caring environment will empower our individuals to find success professionally and as well as personally.

Making a Difference - 

We create a positive impact & change for those we serve and the communities we live in. Achieving our mission as an agency: “Building Partnerships & Creating Choices”

You'll Grow  - 

We have monthly trainings and want you to succeed in your role. We offer additional training for those who want to expand their knowledge.

Rewarding Challenges  - 

Working in human service is more than a paycheck, it’s the opportunity to grow as an individual and to learn new skills to educate those we support.

Good Benefits & Compensation  - 

•  Paid Group Life Insurance for Full-Time Employees
•  Paid Time Off, Sick & Holiday Pay for Full-Time Employees
•  Medical Insurance for Full-time Employees
•  Voluntary Vision & Dental Insurance Full-time Employees
•  IRA Retirement Plan

Education / Experience:

• A high school education or equivalent is required
• Experience working in a service profession or volunteer work with children or adults with disabilities is desired.

Qualifying Specifications:

• Must have own vehicle, maintain a current California driver’s license and provide on-going proof of current state required auto insurance. Must have an acceptable driving record as determined by criteria established by the Agency’s insurance carrier.
• Must clear fingerprints through the California Department of Justice and FBI.
• The ability to successfully complete First Aid / CPR training is mandatory.

Skills and Abilities Preferred:

• Ability to train, motivate and challenge clients while establishing and maintaining a friendly relationship.
• Have the ability to maintain professionalism with clients, staff and willingness to work cooperatively in a team.
• We desire excellent spelling and grammar skills.
• Must have basic computer/technology skills and knowledge.

Physical Requirements:

• Essential functions of this position require that employees regularly sit, stand, bend, twist and walk.
• Employees may occasionally be required to lift or move up to 50 lbs.