Plumbing Advisor/Outside Sales

Location: Livermore, CA

Job Title: Plumbing Advisor / Outside Sales

Do you want to join a proven leader that is locally owned and operated in the Tri-Valley area with over 20 years of excellence and a rock-solid reputation? Our client prides themselves on a culture that celebrates their team’s victories through performance-based bonuses and regular company events. Unlike many in their industry, they prioritize their employees' quality of life by offering a schedule that currently requires no weekends and no on-call shifts, allowing you to build a fulfilling career without sacrificing your personal time. They are looking for a highly skilled Plumbing Advisor to join their team.

The Plumbing Advisor is a specialized outside sales role focused on providing comprehensive diagnostic assessments and presenting high-value plumbing solutions to homeowners. The core responsibility is to run both demand and maintenance calls, perform thorough whole-home inspections (including crawl spaces), and create multiple estimates per call to educate and empower the customer's buying decision. Success in this role relies on a high conversion ratio and deep residential plumbing knowledge.

Responsibilities and Expectations

• Run both demand and maintenance calls, effectively selling and generating revenue on all call types.

• Perform thorough plumbing diagnostics and whole-home inspections (including crawl spaces) to identify current issues and future risks.

• Create and present 3–6 comprehensive estimates per call to educate customers on tiered solutions (repair, replacement, upgrade) and empower their buying decisions.

• Build strong, trust-based customer relationships and clearly educate clients on next steps, system health, and maintenance needs.

• Coordinate and effectively hand off all sold work to the install team, ensuring a seamless customer experience.

• Primarily run company-fed leads, but also generate self-generated leads, which are encouraged and rewarded with a commission split.

• Achieve a strong conversion ratio, targeting 60-65% in the first month and aiming for 75%+ once fully ramped.

Requirements

• Residential plumbing service experience is a must (commercial, industrial, new construction, and remodel experience do not count).

• Minimum of ~2 years of sales experience (prior plumbing advisor or in-home sales background is highly preferred).

• Strong diagnostic knowledge of residential plumbing systems.

• Must be physically fit to go into crawl spaces and comfortably carry a ~35 lb sewer camera.

• Required to utilize company-provided technology (iPad and iPhone).

• Strong customer-facing communication and consultative sales skills.

• Experience with Service Titan software is preferred

• Bilingual (English/Spanish) ability is a plus

What Can We Do for You?

• Hourly base pay ranging from $32-$40 per hour plus commission, with OTE ranging from $125,000 to $236,000 annually.

• Retirement plan with company match.

• Comprehensive medical, dental, vision, chiropractic, and counseling benefits.

• Paid Time Off (PTO) and paid holidays.

• Provided tools/equipment and a company vehicle (van) provided after a 90-day probationary period (negotiable based on experience).

• Regular company events and a supportive team environment.

The base compensation for this position is expected to range between $32.00 - $42.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.