Enterprise Systems and Project Support Analyst

Job Description and Duties

Under the direction of the Information Technology Manager (ITM I) of the Project Management Branch (Branch), within the Information Technology Services Division (Division), part of the Department of Cannabis Control (Department), the Information Technology Specialist I (ITS I) will provide enterprise-level system support and project management assistance within the Branch. The ITS I will support State of California (State) Agile teams and enterprise initiatives through business and system analysis, testing, project coordination, and system configuration support for the Department’s licensing and compliance systems, as well as other enterprise systems as needed. The ITS I will contribute to successful system implementation , operational stability, and continuous process improvement while ensuring compliance with State policies, governance standards, and Agile delivery practices.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

•Experience in maintaining critical IT systems and development projects

•Knowledge and experience with requirements analysis and software testing methodologies

•Experience with software release coordination and knowledge using automation and defect tracking tools

•Knowledge of the principles, practices, and trends of public administration, including management, organization, planning, cost/benefit analysis, budgeting, and project management; and State-level policies and procedures related to software development, maintenance and operations and IT Project Management

•Knowledge of IT Project Management and the California Project Management Framework (CA-PMF)

•Ability to communicate in a clear and concise manner

•Ability to establish and maintain cooperative working relationships with all levels of staff and management, communicate effectively verbally and in writing with all levels of stakeholders including business users, peers, developers, managers, executives, and contractors

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Instructions.

If using education to meet the minimum qualifications, as specified in the classification specification, please include a copy of your degree or unofficial transcripts with your application package. Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who submit hard copy applications shall use the most current version of the State application ( STD. 678). Applicants who fail to submit the most current version may be disqualified. Employment information on the STD 678 MUST be complete with dates, duties, responsibilities, and contact information for supervisors. Failure to submit a completed STD 678 may result in being screened out.

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Electronic application packages must be received by 11:59 p.m. on the final filing date. Mail application packages must be postmarked before or on the final filing date. Hand delivered application packages must be hand delivered by 5:00 p.m. on the final filing date. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted.

If you have updates to your online application after you have submitted it, contact [email protected] . For all other questions regarding your CalCareer account, contact (866) 844-8671.

For LEAP information, visit and . For Veterans’ preference information, visit .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Candidates are required to complete a Statement of Qualification (SOQ) in addition to completing a standard State application (STD 678). Only those candidates who submit all required documents by the final filing date will be considered. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing and must address the questions as instructed.

  Please limit responses to a max of 2 pages using a Word doc., or PDF. using Arial 12pt font.

  Please number your responses in the same order as the questions are listed, 1-2. Do not consolidate your responses.

  1. Describe your experience and role, performing enterprise-level business analysis in support of Cannabis licensing and compliance systems that included Agile team participation, system testing and configuration activities.

  2. Describe your experience and role in supporting or leading reportable IT projects or enterprise-level initiatives.