Sales Engineer / Technical Sales Associate

Job Description

Job Description

Terra Universal is a leading US manufacturer and supplier of cleanroom and laboratory equipment. We help our customers in high-tech research and manufacturing to transform the world with innovative solutions that improve health, safety and performance. Terra Universal’s diversified customer base includes biotechnology researchers, pharmaceutical manufacturers, semiconductor fabricators, aerospace firms, universities and government entities.

Position Overview:

This is a business to business inside sales and product specialist position. The Sales Representative develops and manages relationships with our clients and prospects. The individual is responsible for achieving specified sales targets, following up on orders, and prospecting and developing sales towards industries such as life science, biotechnology, pharmaceutical, semi-conductor, aerospace and academic sectors.

Responsibilities:

• Ensure client retention via responsive and proactive account management support
• Develop knowledge and thorough understanding of all products and services, and apply knowledge to provide appropriate recommendations/ solutions that meets client's business requirements.
• Establish and maintain executive level relationships in major functional areas of the customer organization. Utilize the relationships to develop strong revenue growth initiatives.
• Manage renewal sales process for existing customer base, including setting of expectations, changing needs assessments, negotiating contracts and processing of contracts via relevant internal systems.
• Follow up on all inbound client inquiries to uncover new and expanding sales opportunities.
• Maintain consistent and ongoing contact with end-users and decision makers.

Education and Experience:

• Bachelor's Degree Required. Science degree preferred (Engineering, Chemistry, Biology). Copy of transcripts and diploma will be requested as part of job application.
• 1 year of sales or customer service experience preferred.

Qualifications and Skills Requirements:

• Excellent verbal and written communication skills.
• Self-motivated with positive attitude.
• Ability to work with diverse population and all levels of personnel professionally and effectively.
• Must possess organizational, analytical, time management, and problem-solving skills.
• Must be detail-oriented and possess the ability to handle multiple tasks simultaneously.
• Ability to perform simple algebra/calculations.
• Ability to maintain professionalism and confidentiality at all times.
• Basic skills in negotiating with clients.
• Basic skills with Microsoft Windows, Word, Excel, and Outlook.
• Must have right-to-work in the U.S.

Physical Requirements:

• Prolonged periods sitting and working on a computer.

Salary, Commission:

• Salary depends on experience/qualifications
• Monthly and yearly commission paid to the Sales Associates based on metrics such as hitting individual and team sales goals.

Benefits :

• Company-subsidized affordable health/dental/vision plans
• Annually, the company provides one week of paid vacation, one week of sick leave (which may be added to vacation time), two floating holidays and 10 paid holidays. Staff members become eligible for these benefits after twelve months of employment.