Transactions Operations Chief

Job Description and Duties

This is a re-post. If you previously applied, there is no need to re-apply as your application is on file and will be considered.

Under the general direction of the Staff Services Manager III, the Staff Services Manager II provides oversight and guidance to subordinate staff in the following areas: Transactions, benefits, special leave programs and position control. The incimbant advises and works cooperatively with the department managers and supervisors on the difficult and complex personnel-related issued in a manner consistent with governing laws, rules, regulations and policies.

You will find additional information about the job in the Duty Statement.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Staff Services Manager II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

This position is located at:
2180 Harvard Street, Suite 175
Sacramento, CA 95815

We offer hybrid work schedule that is consistent with the department’s telework policy.

The Staff Services Manager II works 40 hours, generally in an office setting with elevator access and a cubicle with natural and artificial lighting. The Incumbent in this position as frequent contact with DIR staff, representatives from other State agencies, and the public in person, by telephone, and/or email. Much of this contact is of a sensitive and confidential nature. Being in a stationary positon for long periods of time and extensive use of a computer is required.

This office will be relocating in December 2025, to the New Labor Agency Building in Downtown Sacramento, at 1416 9th Street.

Special Requirements

The SOQ should be typed, no more than two pages in length, no less than 12 point font, and must include a response to each statement below, including specific examples.

1. Describe your experience leading and performing Human Resource functions such as Pay, transactions, benefits and position control.
2. Describe your demonstrated ability to effectively lead and manage the workload of a team whose services need to be timely, comprehensive, and exhibit a high quality customer service.
3. Describe your experience, educational background, and qualifications related to your ability to establish priorities, create work plans, delegate assignments, and track progress to ensure timely and accurate completion of special projects.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience supervising and managing a transactions/payroll office
• Demonstrated leadership capabilities
• Ability to research, identify, and synthesize complex personnel information
• Skill in planning and directing the work of multidisciplinary professional and administrative staff
• Experience analyzing policies, regulations, and procedures
• Ability to gain the confidence and support of top-level administrators and advise them on a wide range of administrative matters
• Ability to develop cooperative working relationships with representatives at all levels of government, the public, and internal stakeholders
• Experience developing and implementing innovative solutions, analyzing complex problems, and effectively recommending courses of action

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Convenient location close to restaurants and shops
• Flexible work hours
• Retirement (CalPers)
• Employee Assistance Program (EAP)
• Public Transit Subsidy

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
• Other - A Cover Letter is required.