Sr. Product Manager

If you are interested in this position please apply on Twitchs Career site Us:

Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.

Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to onLinkedInand X and discover the projects were solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.

Were seeking a Senior Product Manager to lead our onboarding and safety initiatives making account management a strategic tool for platform growth while maintaining user safety and trust. Youll work at the intersection of user experience regulatory compliance and community health to protect our most vulnerable users while enabling seamless platform access for millions of creators and viewers worldwide.

This role sits within our Health organization and requires deep expertise in trust & safety product development including age assurance parental controls and complex compliance requirements. Youll balance user friction with necessary protections ensuring Twitch remains a safe space for all communities.

You can be based out of one of the Twitch offices including San Francisco Seattle Los Angeles Irvine or New York City.

You Will

- Own and develop account-related features that drive both growth and user safety across all user segments
- Design and implement complex user flows for age assurance parental controls and passwordless authentication experiences
- Ensure compliance with global safety and health regulations including COPPA GDPR-Age UK Age Appropriate Design Code and emerging legislation
- Lead strategy for age verification and minor protection features setting the standard for how Twitch protects young users
- Balance user friction with necessary data collection to optimize for both safety outcomes and platform growth
- Drive platform health through strategic account management decisions that impact millions of users
- Partner closely with community product design engineering legal policy trust & safety and data teams to deliver comprehensive solutions
- Translate complex regulatory requirements into actionable product requirements and elegant user experiences

Perks
* Medical Dental Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Flexible PTO
* Amazon Employee Discount

- Experience communicating effectively with senior leadership
- 8 years of product management experience with at least 4 years focusing on trust & safety community health or user protection products at consumer platforms (we count time as engineer as PM time)
- Proven track record developing authentication systems content moderation tools user protection features and/or community health products at scale
- Deep understanding of online safety regulations and compliance requirements across multiple jurisdictions
- Demonstrated ability to balance competing priorities: platform growth user trust safety needs and regulatory compliance
- Experience managing complex multi-stakeholder initiatives involving policy legal trust & safety experts and community health teams
- Strong understanding of nuanced user behavior community standards and varying safety needs across different user segments and age groups

- MS/MA or MBA in a technology or business related field
- Background in authentication systems or identity verification
- Hands-on experience from major consumer platforms tackling age assurance or minor protection at scale
- Experience implementing COPPA GDPR-Age or other child safety compliance frameworks
- Proficiency in SQL and data-driven decision making
- Previous work in gaming social media or live streaming platforms
- Experience with customer experience (CX) and creator tools (CT) teams

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience:

Senior IC