Bilingual Vietnamese and English Front Desk/Medical Receptionist

Job Description

Job Description

Contract to Hire Bilingual Vietnamese and English Front Desk/Medical Receptionist for Large Medical Group in Fountain Valley!

This Jobot Consulting Job is hosted by: Ba Tran
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $18 - $25 per hour

A bit about us:

We are a large network of Medical Clinics in the Southern California Area.

Why join us?

• 401K
• No Weekends
• Team Environment

Job Details

We are seeking an enthusiastic and dedicated professional to join our team as a Medical Receptionist. In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a positive experience right from their first interaction with us. You will utilize your medical reception skills to provide outstanding service while coordinating patient flow, managing appointments, and maintaining accurate patient records. This position requires a person who is passionate about healthcare, has a keen eye for detail, and possesses exceptional organizational and multitasking abilities.

Responsibilities:

• Welcome patients and visitors in a warm, professional manner, addressing their queries promptly and efficiently.
• Schedule and confirm patient appointments, surgeries, and medical consultations.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Ensure the smooth flow of patients by communicating patient arrivals or delays to appropriate medical staff.
• Maintain patient confidentiality at all times in accordance with HIPAA regulations.
• Handle patient billing and payments, including insurance claim paperwork.
• Collaborate with medical and non-medical staff to ensure a seamless patient experience.
• Facilitate patient care by managing medical records, reports, and correspondence.
• Conduct patient satisfaction surveys and implement feedback for continuous service improvement.
• Stay updated with changes in medical and insurance legislation.

Qualifications:

• Minimum of 2 years of experience in a medical reception or similar role within the healthcare industry.
• Proficient in medical terminology, healthcare systems, and patient scheduling software.
• Exceptional interpersonal skills with a demonstrated ability to communicate effectively with patients, families, and healthcare professionals.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• High level of accuracy and attention to detail, particularly with patient records and billing.
• Knowledge of insurance processes and claims.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Demonstrated commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
• Proactive problem-solving skills, with the ability to anticipate needs and issues before they arise.
• Ability to work flexible hours, including evenings and weekends if needed.
• CPR certification is a plus.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Company Description

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com.

Company Description

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.