Incentive Operations Administrator

Job Description

Job Description

Century Group is partnering with a client that is seeking Incentive Operations Administrator to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $28.00 to $30.00 per hour.

• Accurately record and allocate donations in the donor database according to organizational guidelines.

• Manage tax receipt and acknowledgment processes, including issuing receipts and donor summaries.

• Maintain and update constituent records while ensuring data integrity and resolving duplicates.

• Oversee tribute-related activities, including tracking and preparing honoree or memorial cards.

• Monitor online donation platforms for fraud alerts and process refunds when necessary.

• Ability to work independently and manage multiple tasks in a fast-paced environment.

• Strong organizational and time management skills with exceptional attention to detail.

• Proficiency in Microsoft Office Suite, especially Excel and Word, and familiarity with donor CRMs.

• Excellent written and verbal communication skills for interacting with internal teams and donors.

• Capacity to handle confidential information with discretion and accuracy.

• A Bachelor’s degree or equivalent experience.

• 3+ years of experience in nonprofit gift processing or similar roles.

• Hands-on experience with Salesforce NPSP or comparable fundraising CRM systems.

• Familiarity with donation platforms such as Fundraise Up or GoFundMe Pro.

• Strong analytical skills and ability to generate accurate reports for financial and donor tracking.

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Century Group is an executive recruiting and professional staffing firm providing top-tier accounting and finance talent to start-up, mid-market and Fortune 500 enterprises on a direct hire, temporary and temp-to-hire basis. Our specialized focus, extensive talent network and 30 years of experience ensure we’ll deliver the right professional – fast.

Company Description

Century Group is an executive recruiting and professional staffing firm providing top-tier accounting and finance talent to start-up, mid-market and Fortune 500 enterprises on a direct hire, temporary and temp-to-hire basis. Our specialized focus, extensive talent network and 30 years of experience ensure we’ll deliver the right professional – fast.