Support Services Assistant (General)

Job Description and Duties

This is a continuance of a previously posted advertisement. Previous applicants remain under consideration and do not need to reapply.

This position is located in the city of Fremont .

Under the general supervision/direction of the Supervisor I, Team Manager, and the guidance of the designated employee, the Support Services Assistant (General) (SSA-G) provides reasonable accommodation services for otherwise qualified state employee, by facilitating travel, visual, and written communication. SSA-G must follow written and oral instructions, be courteous, tactful, and work cooperatively with others. SSA-G must be a safe and courteous driver. SSA-G must make accurate observations of clients and environment, at the direction of counselor.

You will find additional information about the job in the .

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

Permanent Intermittent employees are not allowed to work more than 1500 hours in a calendar year. The anticipated time worked will be 28 hours per week. If selected, the employee will receive an hourly compensation based on the number of hours worked.

Special Requirements

If mailing in an application, include JC#478823on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect
• High level of organizational skills and office equipment and processes proficiency
• Proficiency with Microsoft Office applications including Word and Excel
• Knowledge of department's mission and goals

Benefits

There are many benefits to joining our team!We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Medical Benefits, including health , dental , and vision insurance
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• ScholarShare (College Saving Account)

For the latest information on the attractive benefits offered by the state of California, explore the .

General State Employment Benefits and Protections

to view more information about the outstanding benefits offered to State employees.

Examination Information

• To obtain list eligibility for the Support Services Assistant (General) position(s), you must first take the online :

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.