Manager, Sales Development

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil , and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

Decagon is looking to hire a skilled and results-oriented Manager, Sales Development to lead our growing team of Sales Development Representatives (SDRs). In this role, you will be responsible for managing the SDR team, driving pipeline generation, and ensuring that your team hits their sales goals. You will work closely with both the sales leadership and marketing teams to refine processes, improve lead generation strategies, and coach SDRs to success. Your leadership will directly impact the efficiency and effectiveness of our sales development efforts as we scale.

You may be a good fit if you:

• Have 3+ years of experience managing or leading an SDR or sales development team in a B2B or SaaS environment

• Have a proven track record of driving sales pipeline growth, with experience optimizing lead generation processes and coaching teams to exceed targets

• Are highly analytical, able to measure and interpret key performance metrics, and take action to improve results

• Excel at mentoring and coaching SDRs to improve performance and develop their careers

• Have experience in managing team performance, setting goals, and conducting regular performance reviews

Even better if you:

• Have experience in sales enablement, including training SDRs on the best sales practices, tools, and methodologies

• Are familiar with sales automation tools and CRM systems like Salesforce, Outreach, or HubSpot

• Have a deep understanding of the sales development funnel and can optimize workflows from prospecting to lead handoff

• Have a history of working in fast-paced, high-growth startups or tech environments

• Are passionate about fostering a positive, high-energy team culture while driving consistent results

Benefits:

• Health, dental, and vision insurance

• Take what you need vacation policy

• Career growth opportunities within a fast-growing AI company