Customer Contract Admin Analyst
Roles & Responsibilities
- Generate both internal and external revenue quotes and amendments for commercial operations.
- Provide deal strategy and sales support using customer relationship management (CRM) tools.
- Drive contracting and pricing implementation strategies through day-to-day execution.
- Advise on potential new offers to meet market needs within the medical device industry.
- Coordinate the pricing product proposal and product configuration for over 15 product platforms.
- Decipher customer needs and translate those needs into appropriate business models.
- Process internal quoting transactions for training, reporting, and functionality.
- Ensure the volume of quote requests queue meets or exceeds department service and turnaround standards.
Experience Required
- Experience in generating revenue quotes and amendments.
- Background in providing deal strategy and sales support.
- Experience in contracting and pricing implementation.
- Familiarity with the medical device industry and its market needs.
- Experience in coordinating product proposals and configurations.
- Proven track record in understanding and translating customer needs into business models.
Skills & Certifications
- Proficiency with customer relationship management (CRM) tools.
- Strong analytical and strategic thinking skills.
- Excellent communication and negotiation abilities.
- Attention to detail and high accuracy in processing transactions.
- Ability to manage multiple product platforms and proposals.
- Strong organizational and time management skills.
Eligibilities & qualifications
- Bachelor’s degree in Business, Marketing, Finance, or a related field.
- Relevant experience in quoting, pricing, and commercial operations within the medical device industry.
- Strong understanding of market needs and the ability to advise on new offers.
- Proficient in CRM tools and other relevant software.
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