RV RepairTechnician
- Our state-of-the-art training programs offer our technicians continued education, all paid certification, and opportunity for future career growth.
- Paid Mentorship program
- Retention Bonus
- Gas Discount
- Medical, dental, vision, disability, FSAs, and life insurance!
- Paid Time Off and paid holidays
- Employee assistance program
- Pet insurance
- Referral Program
- 5-day work weeks
- Legal coverage
- 401K!
- Diagnose repairs needed to correct identified complaints
- Document complete diagnostic test and repair or replacement services
- Provide labor time estimates to RV service advisor
- Plan workday with Service Advisors/Service Manager for maximum efficiency
- Perform repairs and maintenance in accordance with company standards
- Document workflow including diagnoses, cause, and correction in sufficient detail
- Track all parts and materials used in repairs or replacements
- Communicate additional service requests to RV service advisor
- Test and verify repairs made
- Monitor repair time and update Service Advisor regularly.
- Perform electrical, plumbing, carpentry and appliance maintenance
- Knowledge in trade field (Automotive, HVAC, Electrical, Carpentry, Plumbing, Maintenance, etc.)
- Certification from college or technical school in trade field or equivalent work experience
- RVTI certification preferred, but not required
- Minimum of 1 year maintenance or mechanical experience preferred
- Genuine interest in providing an exceptional customer experience
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment
- Safe working knowledge of shop tools and equipment along with prior RV technician experience.
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Most work is performed outdoors and employee is exposed to various weather conditions.
- Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in RV unit repairs.
- Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain RV units to the highest factory and dealership standards.
- Communication: Clearly and effectively communicate technical information regarding customer RV units to Service Advisors.
- Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work and ensure that all estimates and work orders are accurate.
- Safety: Understand and comply with all federal, state and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.
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