Lead CSF (Case Manager)

Job description

Life Steps Foundation Central Coast Adult Services is a social service agency that serves individuals with intellectual disabilities, with our main priority being the individual served. LSF Central Coast Adult Services' goal is to help adults of all ages maximize their independence, support their individual needs and choices, and assist them in maintaining a desired quality of life.

As a Life Steps Foundation partner, you will serve as a Lead Community Support Staff (case Manager) to teach and assist adults of all ages in learning a broad range of independent living skills. The services you will provide will be tailored to promote inclusion and self-sufficiency by creating a training environment that promotes a person-centered approach to meet the participants' specific and unique needs. Services are provided on a one-to-one basis in the individuals' homes and or in the community. Servicing the San Luis Obispo, Santa Maria, and Lompoc Area.

ESSENTIAL JOB DELIVERABLES:

•Deliver person-centered services that respect personal preferences, sexual orientation and culture, and promote balance of self-responsibility and self-reliance.
•Identify natural and community supports and assist the individual to use them.
•Develop in collaboration with the individual and his or her support system a person-centered plan.
•Foster self-determination congruent with the individual’s desires and interests.
•Provide life management in need areas identified by the individual and health and safety training to individuals as well as pertinent support system persons.
•Assist individuals with the recruitment, hiring, and supervision of direct support staff and generic resources.
•Assist with finding roommates and housing.
•Ensure the individual is able to provide direction to the services and make decisions about the character and appearance of his or her home environment.
•Support individual to learn life management skills according to their identified needs including medical, household, financial, community mobility management.
•Assist in creating a health and safety plan that is consistent with the individual’s needs and wants as well as the Life Steps requirements and scope of competency.

Consistently deliver the highest quality services to individuals
•Submit accurate, complete and legible billing and payroll documents in a timely manner.
•Adhere to approved monthly schedule.
•Consistently complete authorized service hours.
•Maintain and submit timely and accurate documentation, i.e., person-centered plans, daily documentation, adult abuse reports, child abuse reports, special incident reports and any other reporting requirements such as court orders.
•Demonstrate competency (as evidenced by field supervision) in the standards of care to be delivered by the CSF scope of practice and in accordance with the Service Design.
•Support individual, support system and family participation in program planning
•Provide service that is absent of substantiated individual complaints.
•Review the SLS handbook with individuals on an annual basis.
•Ensure that all individuals case files, notes, and progress notes are organized in their chart and are complete, accurate, and up to standards.

Ensure that individuals receive the highest quality services by implementing ongoing quality assurance measures
Meet with Program Supervisor weekly, to discuss the case, any issues raised by individual or staff, set action items, evaluate performance, and other items by agenda.
Make home visits to individual homes to ensure employees are delivering quality service if deemed necessary by a Supervisor
Assist Supervisor, if necessary, complete reports and ensure delivery to Regional Center.

Provide quality direct service to individuals as necessary.
•Adhere to all Life Steps’ performance standards for CSF and DSS when providing direct service to individuals, including avoiding dual relationships.
•Provide emergency coverage of cases or assignment of worker for coverage.
•Subscribe to and uphold all professional ethical standards
•Recognize and adhere to individual/lead facilitator boundaries at all times.
•Maintain high standards of personal conduct in the capacity of lead facilitator, when providing direct service to individuals.
•Respect the privacy of individuals and maintain confidentiality of information obtained in the course of professional service.
Maintain a good relationship with Regional Center, other agencies and the community.
•Assist Supervisors in acting as liaison to Regional Center CSC (track reports

Essential Job Requirements
•BA in psychology, human development or social service or equivalent years’ experience or training in direct service to consumers with developmental disabilities. High School diploma or GED.
•Good verbal and written communication skills.

•Must be able to lift/transport consumer(s) in event of emergency.
•Current certifications in CPR and First Aid.
•Physical restraint techniques of assaultive behavior (CPI or PART) in programs requiring this training.
•Must have valid California Driver’s License and current automobile insurance.
•Must be able to attend monthly staff trainings and supervision.
•Basic computer skills and word processing necessary.