Admin Support Clerk III

Admin Support Clerk III Location Glendale, CA (Glendale area) : Description:

Summary:

Classifies, stores, retrieves, and updates generated information by performing the following duties.

Essential Duties and Responsibilities:

• Reads incoming material, verifies accuracy, and sorts and codes according to file system.
• Scans material in paper form to the system, or enters information into computerized storage system.
• Maintains computer database.
• Assigns the imaged mail to the claim daily within 24 hours.
• Scans or forward medical billings to the appropriate bill review vendor.
• Retrieves materials for qualified personnel upon request.
• Searches for and investigates information contained in files, inserts additional data on file records, completes reports, and keeps files current.
• Keeps track of borrowed materials and ensures they are returned.
• Disposes of obsolete files in accordance with established retirement schedule or legal requirements.
• Scans materials or copies records, and examines materials for legibility.
• Types labels or reports.
• Implements changes to the filing system when directed to do so
• Handles Subpoena requests as directed by the Claims Manager/Supervisor
• Handles all the outgoing mail and postage needs
• Orders all Supplies for the office.
• Provides training to Adjuster I and Adjuster II level Admin Clerks.

Requirements:

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Design - Demonstrates attention to detail.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School Diploma or GED equivalency.

No prior experience or training.