Senior Project Manager, Software Operations
- Collaborate with autonomy, systems, and data platform engineering teams to plan and execute projects in order to deliver data that are critical to our expansion goals.
- Serve as the key liaison between Operations and Engineering to guarantee scalable and high quality data
- Leverage comfort with ambiguity to initiate new workflows and refine existing processes to meet evolving demands.
- Ability to work flexible hours to conduct an in-depth assessment of our offshore team's workforce, focusing on improving operational efficiency and quality management.
- Diagnose pipeline status within a program and deliver clear, articulate, data-driven recommendations.
- Experience leading projects using a variety of approaches (e.g., formal project management, agile, or other collaborative methods).
- Ability to build strong, trust-based relationships and act as a thoughtful partner in change with stakeholders at all levels, including senior leadership.
- Comfort working in dynamic, fast paced and ever evolving environments, with the flexibility to adapt as priorities and needs shift.
- Strong critical-thinking and problem-solving skills to develop project plans that align with the unique needs of each initiative.
- Clear and effective verbal and written communication skills, with the ability to make complex information accessible to diverse audiences.
- Ability to influence, align, and present ideas effectively, supporting collaboration and informed decision-making.
- 5+ years of project/program management experience partnering closely with software development teams.
- Strong product/technology background with experience in product management, consulting or engineering (software domain preferred).
- Mastery of SDLC and systemic risk management, with demonstrated ability to diagnose pipeline status and drive clear, data-backed recommendations.
- Proficiency with Jira, Smartsheet, and related project tools; ability to build clear, executive-ready reporting.
- Ability to query data using SQL/BigQuery to diagnose bottlenecks and communicate status.
- Exceptional written and verbal communication; strong influencing and presentation abilities across senior leadership and executives.
- Bachelor’s degree in a technical or business field (or equivalent practical experience).
- PMP and/or Agile certifications
- MBA
- Coding background
- Prior consulting experience is a plus
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