Director Emergency Services

Washington Hospital
Fremont, CA

Description

Salary Range: $101.85 - $142.58

Position Summary

TheNursingDirectorisanadministrativelevelmanagerforoneormorespecialtycareareaswithinthePatientCareServicesDivision. He/sheassumesresponsibilityandaccountabilityfortheoverallfunctioningofassignedunits/programs/service,workingincooperationandcollaborationwithmanagementnursesassigned

toeachunit/program/servicetoassureoptimalpatientcare.

Directsthedeliveryofnursingservicesandsafepatientcarewhichareintegratedwithbusinessplans thatmeetorexceedcost,quality, clinical,andutilizationstandardsandperformancemeasures.

Inadditiontoperformingtheessentialfunctionslistedbelow,mayalsobeassignedotherdutiesasrequired.

Qualifications

  • CurrentCaliforniaRNlicenserequired.
  • Master'sDegreeinNursingfromanaccreditednursingprogramorequivalentdegreepreferred.
  • CertificationEmergencyNurse(CEN)preferred.
  • CurrentBLS,ACLS,PALSrequired.
  • Five(5)yearsnursingpracticewithintheEmergency DepartmentasastaffRNrequired.
Demonstrated5yearsofprogressivesupervisoryandleadershipexperienceinEmergencyDepartmentnursingleadershiprequired.

Essential Job Responsibilities

  • InconjunctionwiththeAssistantVicePresident,ChiefQualityOfficer,definesandestablishesthedepartment'sphilosophy;goalsand ·objectivesdirectedatachievinghighqualitypatientcareinaccordancewiththemissionandstrategicplanofthe organization.
  • CollaborateswithNurseManagers/AssistantNurseManagerstoestablishstaffingrequirements,recruitment,andselectionandretentionpoliciesforpersonnelinthespecificunits/programs/servicesofresponsibility.
  • CollaborateswiththePhysicianChiefofStaff/MedicalDirectors.
  • Utilizesavailableresourcestoproblemsolveeffectively.
  • Accountableforfinancialperformance,budgetmanagementandresourceallocationofassignedservices.
  • Performsassessment anddatacollectioninanongoingandsystematicmanner.
  • Assessesdevelopmental,learning,orotherspecialneedsofnursemanagers,staff,patients,andfamilies.
  • Assuresthatstaffcompetenciesareappropriateandvalidatedsothattheycanperformtheskillsnecessarytothekindofnursingactionstobetake.
  • EvaluatestheeffectivenessofUnitandDivisionOperationsandadjustsprioritiesasneeded.
  • Supportsroleand standards-basedpracticethroughrolemodeling,monitoring,preceptingevaluating,andprovidingfeedback.
  • PreventstheacquisitionofHospitalAssociatedInfections(HAIs)byadheringtohandhygienepracticesandInfectionpreventionpolicesandinitiatives.
  • Assumesresponsibilityforprojects/tasksandcompleteswithindesignatedtimeframes.
  • Responsibleforjobdescriptions,certifications,licenses,performancestandardsandperformanceevaluationsofallpersonnelinunits/programs/servicesofresponsibility.
  • Functionsasaresourceinclinicalspecialty,demonstratingcompetencyinclinicaljudgment,selectedtechnicalskills, andevidencedbasedpractices.
  • InformstheAVP, CQOofactivities,needsandproblemswithinareasofresponsibility.
  • Assumesresponsibilityforcommitteesandtaskforcesatthedivisionallevelandparticipatesandrepresentsdefinedspecialtyareaanddivisiononvarioushospitalandmedicalcommittees.
  • Ensurescoordination,integration,andmanagementofpertinentinformationthroughcriticalthinkinganddecisionmaking.
  • Basedonjobknowledge,abletodirectandmanageclinicalsituationsthroughunderstandingofroles.
  • Demonstratesanalyticalskillsbyusingdecisionmakingauthority,andscientificknowledgeinordertoimplementactionplans.
  • Analyzesandusesdataandimprovementsuggestionsobtainedthroughshiftreports,unit-basedhuddles,andinteractionwithstaffatthefrontlineboard.
  • UtilizestheProfessionalPracticeModelandcreatesasupportiveenvironmentforpracticebytheprofessionalRNrole.
  • Plans,organizes,directsandcontrolsdefined/assignedspecialtyareaswithinthePatientCareServices(PCS)divisionincompliancewithregulatory/evaluativeagencycodesandstandardsandlegalregulationstoassurethatnursingservicesprovideforsafety,comfort,hygiene,protection,diseaseprevention,andrestorativemeasuresforthepatientpopulationserved.
  • Participatesinhospitalplanning,decisionmaking,andpolicyformulationasamemberofthehospitaladministrativestaff.
  • Plans,develops,implements,andcontrolstheannualbudgetsforareasofresponsibilityincollaborationwithappropriateNurseManager(s).
  • CollaborateswithNurseManagers,ClinicalNurseSpecialists,andtheEducationdepartmenttopromotestaffeducationprogramsincludingorientation,continuingeducation,skillreviewandtraining,andotherprogramsasdefinedbyregulatory/evaluative agencies.
  • Functionstoestablishprioritiesofunitoperationsbasedonessentialpatientneedsandavailableunitresourcesoftime,personnel,equipment,andsupplies.
  • Delegatestasksbasedonthelegalscopeofpractice,andon thepreparationandcapabilityneededinthetasktobedelegated.Supervisesdelegatedtasksappropriately.
  • Developsandimplementsmechanismsforcollaborationbetweennursingstaffmembers,physicians,andotherclinicalpractitioners.
  • Analyzesandutilizesoutcomedata,andperformancestandardstofurtherdeveloptheworkforceabilitytoengageinroleandstandards-based practiceandcaredelivery.
  • Assuresthatstrictconfidentialityguidelinesareadheredtobyallstaffmembers,bothintra-andinterdepartmentally.
  • Actsastheclientsadvocatebyinitiatingactiontoimprovehealthcare,ortochangedecisionsoractivitiesthatareagainsttheinterestsorwishesoftheclient,andbygivingtheclienttheopportunitytomakeinformeddecisionsabouthealthcarebeforeitisprovided.
  • Demonstratesawarenessandsensitivitytopatients'rightsandthepatientfirstethic.
  • Participatesincommunity-basedactivitiesrepresentingtheinterestsofWashingtonHealth.
  • Demonstratesconsistentandeffectivecommunicationskillsusinginterest-basedcommunicationandfollowingthechainofcommand.
  • Promotesprofessionalandclinicalgrowthandtechnical expertise of all staff members with areas of responsibility
  • Demonstrates professionalresponsibilitybydeveloping,maintainingandfollowingHospital,Division,andunit-basedpoliciesandproceduresaswellasMemorandumsofUnderstanding.
  • Plansandcoordinatesininterdisciplinaryperformance improvementactivities,andunit-basedqualityassuranceandimprovementactivities
  • Develops and maintainsannualqualityblueprintsforassigned departmentsand ensuresthecollection,analysis,and submissionofqualitydatawithindefinedtimelines.
  • Assuresstaffprovidequalitycustomerserviceandrespond appropriatelytocustomercomplimentsandcomplaints. Follows uponcustomerfeedback
  • Seekstoimproveoperations,keep staffinformed,andreduce thecostprofileofunitorservice
  • Plansforimprovingtheclinicalcompetencyandleadershipskills ofmanagersandunitstaffmembers,maintainingaccurate records,andevaluatingeffectivenessofactions
  • Participatesinsharedgovernancetosupportdivision/hospital widestrategicinitiatives
  • Demonstratesanawarenessofself-responsibilityand accountabilityforimprovingownlevelofpractice
  • Providesdirection,supervision,andcounselingto enhance jobperformanceandprofessionalgrowth.
  • Engagesinprofessionaldevelopmentthatincreases knowledgeand skillrelatedtotheprofessionalrole, accountability,evidence-basedpracticeandsupervisionof others
  • Seeksoutprofessionalandeducationalopportunitiesto increaseknowledgeofresearch-basedpractice
  • Role models integrity and fosters teamwork among colleagues and staff
  • Demonstrates effective leadership skills, including organization, coordination, and delegation in managing assigned duties
  • Strengthens role-based professional practice within the interdisciplinary team
  • Complies with ANA Professional Code of Ethics
  • Transfers information to patients in a manner that is therapeutic as well as interpersonally and culturally responsive
  • Demonstrates awareness of, and compliance with patient safety and regulatory licensing standards; i.e. Joint Commission, Title 22, OSHA, EMTALA, HIPAA, CMS, CDPH, CA Privacy law and other service specific regulations
  • Prepares and maintains clinical and administrative records and reports as needed/required to reflect the overall performance of the specialty area
  • Collaborates with nurse managers/assistant nurse managers to assure that regulatory/evaluative agency standards are met.
  • Demonstrates knowledge of the legal issues and liabilities in all aspects of patient care. Promotes safe practice to reduce risk.

Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.

Posted 2026-01-29

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