Project Management Unit Analyst

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Are you looking for a fast-paced and challenging position that will provide you with extremely valuable personnel experience? The Employment Development Department (EDD) is looking for a highly motivated team player to join the Human Resource Services Division's Project Management Unit (PMU). This position serves as the business analyst on Human Resources systems projects, serving as the subject matter expert and liaison between the Information Technology Branch and the Human Resource Services Division. This position interacts with employees, managers, attendance clerks, and personnel specialists within the Department regarding their roles within the systems. Please reach out to the contact person identified below if you wish to learn more about this exciting position!

We are located at the corner of 9th and O Street, right in the heart of downtown, next to light rail stations and other public transportation. If you are interested in being part of a department whose mission is to serve workers, job seekers, and employers in the State of California, this could be the place for you!

Please refer to special requirements below to ensure that you complete all required application documents. Applications that do not include all required components may be removed from consideration.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

ANALYST I

ANALYST II

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Customer service experience
• Experience with Microsoft Suite, especially Project, Word, Excel, and PowerPoint
• Experience with automated systems, with preference to Human Resources' systems
• Experience writing persuasive documents as well as business process documents
• Excellent communication skills
• Knowledge of the State Payroll System
• Experience working with a project team

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications is REQUIRED . Failure to submit a Statement of Qualifications, or failure to follow the instructions may result in your disqualification. The document should not exceed two pages, double spaced and in 12-point Times New Roman font. Please respond in numeric order to the following questions:

1. Please describe your definition of what superior customer service is and provide an example of a time you provided superior customer service.
2. Explain your experience with:

• Business process mapping
• Workflow automation
• Data analysis and reporting
• Change management

Please provide specific examples. When completing your SOQ, please number your response and address each question separately. Add your name and the date in the left header at the top of the document.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.