Deaf Services Advocate

Manage a minimum active caseload of 30 consumers across CalAIM, Department of Rehabilitation, Regional Center, Independent Living, and other fee-for-service programs.
Provide individualized advocacy, peer support (when appropriate), case management, independent living skills training, housing support, employment services, benefits navigation, and resource coordination.
Assist consumers with accessing community resources including housing, healthcare, Medi-Cal, transportation, employment services, and public benefit programs.
Support consumers in developing self-advocacy skills and connect them with legal resources when appropriate.
Coordinate authorized services through DOR, Regional Centers, CalAIM, and other funding sources while maintaining compliance with program requirements.
Maintain accurate, timely, and confidential documentation, case notes, reports, billing, and data entry in accordance with HIPAA, agency policies, and funding regulations.
Develop and facilitate individual and group trainings, workshops, presentations, and outreach activities focused on independent living, employment, accessibility, housing, tenant rights, self-advocacy, and Deaf-related topics.
Build collaborative relationships with employers, housing providers, shelters, healthcare providers, government agencies, and community organizations.
Conduct outreach to increase awareness of services within the d/Deaf community. Maintain established office hours while demonstrating flexibility to meet consumer and organizational needs.
Perform additional duties as assigned in support of agency operations.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Fluency in American Sign Language (ASL) and a strong understanding of Deaf culture are required.
Bachelor's degree from an accredited college or university.
Minimum of two (2) years of experience working with individuals who are d/Deaf or in a related human services field, or an equivalent combination of education and experience.
Knowledge of Department of Rehabilitation, Regional Center services, CalAIM, housing resources, employment services, and public benefit systems is preferred.
Understanding of housing resources, tenant rights, and related legislation.
Experience supporting individuals experiencing challenging or stressful life situations.
Strong computer proficiency and documentation skills.
Knowledge of Independent Living philosophy and consumer-directed services.
Excellent organizational, communication, interpersonal, problem-solving, and time management skills.
Ability to work both independently and collaboratively while managing multiple priorities.
Ability to maintain professionalism, flexibility, confidentiality, and sound judgment.
Valid California driver's license (or state identification), current automobile insurance, or reliable transportation.