Hospitality Assistant

Job Description:

The Donum Estate is renowned for its commitment to excellence in the cultivation of premier vineyards and the production of premium wines, deeply rooted in sustainability and respect for nature and community. Located in the picturesque Sonoma County, The Donum Estate seeks to enhance its legacy through innovative practices, while fostering a culture of respect, teamwork, and continuous improvement.

Position Overview:
The Donum Estate is currently seeking a dynamic and energetic Hospitality Assistant to join our team. Reporting directly to the Hospitality Manager, this critical role is responsible to the success of the tasting room.

Summary
The Hospitality Assistant is responsible for supporting the overall Hospitality operation and ensuring the success of the guest experience. This position is internally motivated and can thrive both working independently and in a fast-paced, team environment. Above all, the Hospitality Assistant is a personal yet professional brand ambassador of Donum and has a passion for wine knowledge, customer service, and authentic hospitality.

Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform satisfactorily each duty described above. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• Wash and restock glassware, flatware and plateware.
• Bussing for private events; set-up and breakdown of bussing stations.
• Assist in the set-up and breakdown of tastings and tours.
• Greet and welcome guests to The Donum Estate.
• Assist with pouring wine and setting group tastings when needed.
• Assist guests with transporting wine orders to their vehicles when needed.
• Provide support to “member only lounge” as needed including art tours.
• Inspect restrooms every hour and clean/restock as needed.
• Follow and adhere to all company policies and procedures and safety protocols.

Required Education and/or Experience
• Highschool equivalent or greater. Must be at least the age of 18.
• Previous experience in restaurant or winery setting required.
• Food Handler Certification and if needed, Responsible Beverage Handler’s Certificate.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Ability to stand and walk for extended periods of time.
• Occasional bending, kneeling and the ability to lift up to 50 lbs.
• Frequent transition from sitting and typing into moderate bending, walking and lifting.
• Manual dexterity required to handle and clean stemware, open and pour wine.

Work Environment
The working conditions described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances.
• Work environments is primarily in the main tasting/retail rooms.
• Other work environments include the outdoor grounds and outdoor tasting spaces. There is an active barn on the property which is maintained by another department but is a part of the Donum tour conducted by the hospitality team.
• Will frequently interact with winery consumers, trade guests and vendors.

Benefits:
Competitive salary.
• 401(k) with matching.
• Comprehensive medical, dental, and vision insurance.
• Voluntary Life and AD&D, Long-Term Disability.
• Health savings account and Dependent Care spending account.
• Employee discounts.
• Generous paid time off, tuition reimbursement, and scholarships for dependents.
Schedule:
• 8-hour shift
• Weekends and holidays required- may vary.

Supplemental Pay Types:
• Tips and Bonus Opportunities
Work Location:
• On-site at The Donum Estate, Sonoma, CA

Salary Range:
• Range $18-$25 per hour.

The Donum Estate is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and believe in the power of diversity to enhance our community, culture, and the wines we produce.
Pay Transparency Disclosure: The base pay range offered for this position. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Donum Estate reserves the right to modify the range in the future.
For more information about The Donum Estate, please visit our website

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