Assistant Director of Sales

Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $105,000 - $110,000

Join the Team at M Social Sunnyvale

At M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart , M Social delivers a bold and vibrant hospitality experience.

About M Social Sunnyvale

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role

As our Assistant Director of Sales , you will support the execution of the hotel's sales strategy while driving revenue growth and building strong relationships within the local market. This role will have a strong focus on Business Transient (BT) sales , developing and maintaining key corporate accounts, generating new business opportunities, and maximizing room revenue.

This role is ideal for a results-oriented sales leader who is passionate about hospitality, relationship building, and delivering exceptional customer experiences.

Your Impact – Leadership

You will contribute to the success of the Sales & Marketing team by driving top-line revenue, expanding market share, and strengthening relationships with key clients. Through collaboration, innovation, and a customer-focused approach, you will help position M Social Sunnyvale as a preferred destination within Silicon Valley.

What You'll Be Doing

Leadership & Ownership

• Support the execution of the hotel's sales strategy and revenue goals
• Build and maintain strong client relationships within the corporate and business travel segments
• Foster a culture of accountability, collaboration, and service excellence
• Support the Director of Sales & Marketing in achieving departmental objectives

Business Transient Sales

• Prospect, solicit, and develop new Business Transient (BT) accounts
• Maintain and grow existing corporate relationships to maximize room revenue
• Conduct outside sales calls, site inspections, and client presentations
• Negotiate rate agreements and manage RFP opportunities
• Develop account strategies to increase market share and production
• Partner with Revenue Management to optimize account performance and pricing strategies

Revenue & Business Development

• Drive room night production and revenue growth
• Identify new business opportunities and market trends
• Monitor account production and market intelligence
• Prepare forecasts, reports, and account plans to support revenue goals
• Maintain accurate sales activities and account information within CRM systems

Guest & Client Experience

• Deliver exceptional service rooted in a passion for hospitality
• Build long-term relationships with clients and business partners
• Anticipate client needs and respond with a solutions-oriented mindset
• Represent the hotel and brand professionally within the community

Team Collaboration

• Partner closely with Revenue Management, Operations, Catering & Conference Services, and Marketing teams
• Collaborate with other sales leaders to maximize total hotel revenue
• Contribute to a positive and high-performing team environment

People Leadership

• Support and mentor members of the sales team
• Foster a culture of engagement, collaboration, and continuous improvement
• Lead by example and embody the M Social values

Compliance & Standards

• Follow all company policies and procedures
• Maintain accuracy in contracts, proposals, reports, and documentation
• Uphold a culture of accountability and operational excellence

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication, presentation, and relationship-building skills
• Ability to thrive in a fast-paced and dynamic environment
• Strong negotiation and business development capabilities
• Flexibility to travel locally and attend industry events

Leadership Requirements

• Proven leadership experience in hotel sales or a related hospitality environment
• Demonstrated ability to drive revenue performance and market share growth
• Strong decision-making and relationship management skills
• Ability to work collaboratively and influence cross-functional teams
• Experience supporting and developing team members

Technical / Role-Specific Requirements

• Strong knowledge of Business Transient (BT) sales and corporate account management
• Experience managing negotiated accounts and responding to RFP opportunities
• Knowledge of the Silicon Valley market and key demand generators preferred
• Experience with Delphi or similar hotel sales systems
• Strong understanding of revenue management principles and account profitability
• Ability to analyze market trends and account production to drive results
• Experience conducting outside sales calls, networking events, and client presentations

Education

• High school diploma or equivalent required
• Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred
• Equivalent combination of education and relevant experience will be considered

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.