Senior Freight Forwarder Operator

Job Description

Job Description

About the Role:

Sunny Wing Logistics Co is looking for an experienced and detail-driven Senior Freight Forwarder Operator to join our growing team in El Monte, CA. This is an exciting opportunity to take a leadership role in a fast-paced logistics environment where your expertise will directly impact our clients' global trade success. If you thrive on navigating complex import/export regulations and delivering seamless logistics solutions, we want to hear from you!

Responsibilities:

• Booking & Milestone Tracking: Complete all necessary bookings, VGM, and SI submissions, strictly monitoring cut-off times and vessel schedules.
• Documentation & Audit: Draft, review, and audit bills of lading and all supporting shipping documents to ensure accuracy and compliance.
• Network Liaison: Actively track goods until final delivery and maintain seamless liaison with carriers, truck firms, warehouses, and headquarters.
• Problem Resolution: Proactively solve operational challenges, including schedule changes, cargo damage claims, and potential delivery delays.
• Operational Excellence: Maintain precise and complete operation records, conduct regular account checks, update delivery status, and reply to customer questions timely.

Qualifications & Requirements:

• Minimum of 3+ years of experience in US local freight operations.
• Expert-level familiarity with Full Container Load (FCL), Less than Container Load (LCL), and Amazon FBA inbound procedures.
• Highly skilled in professional document production and the use of industry-standard logistics work systems.
• Fluent proficiency in both English and Mandarin, with excellent skills in speaking, listening, reading, and writing for cross-team and client communication.
• Proven capability to multitask effectively and maintain accuracy under busy, high-volume working conditions.

Job Details:
Annual Salary: $70,000 – $95,000
Report to: Operation Supervisor

Benefits:
Competitive salary and performance reward.
Standard US social benefits and annual vacation.
Systematic on-the-job training and professional development opportunities.
Clear pathways for career promotion within the company.

About Us:

Sunny Wing Logistics Co is a trusted logistics and freight solutions provider based in El Monte, CA, dedicated to delivering efficient, compliant, and cost-effective global trade services. Our clients rely on us for our deep industry knowledge, personalized service, and commitment to getting their cargo where it needs to go — on time and hassle-free. We foster a collaborative and supportive workplace where logistics professionals can grow their careers and make a real impact.