Impact Manager

Impact Manager 

Reports To:  Associate Director of Impact and Evaluation 

Status:  Full-Time; Exempt 

Location:  Hybrid - Los Angeles (Little Tokyo Office) or West Covina (SGV Office) 

Salary Range: $75,000-$85,000 annually (based on experience and qualifications)

Are you passionate about giving back to your community and making a lasting difference in the lives of young people? 

Who We Are 

In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth are innately good, deserve the opportunity to realize their full potential, and should be an active participant in defining their own path. 

What We Do 

Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer LifeCraft, a college and career advancement program to support the development of approximately 2,000 staff. Today, Woodcraft Rangers serves more than 30,000 youth ages 4 to 18 each year across 150 plus Title I schools in Los Angeles, San Bernardino, and Riverside counties, and continues to expand its reach. 

Ideal Candidate 

The ideal Impact Manager is a curious, systems-minded professional energized by the intersection of data and mission-driven work, someone who brings a strong foundation in program evaluation and data management, approaches their work with both analytical rigor and a genuine commitment to youth development, and understands that behind every data point is a young person. They are a natural collaborator who can communicate complex findings clearly to diverse audiences, from frontline staff to external funders, and who proactively identifies gaps in existing systems before problems escalate. Highly organized and adaptable, they manage multiple priorities and stakeholder relationships with ease, shifting between strategic planning and hands-on execution,  whether conducting site visits, leading trainings, or working independently on deep analytical tasks. Above all, they see evaluation not as a compliance exercise, but as a powerful tool for continuous learning and improvement, and are excited to help Woodcraft Rangers tell its story through data. 

Why Work for Woodcraft Rangers 

• Competitive salary  

• Paid vacation & sick time – generous time off to recharge 

• Lifecraft program – free college & career advancement for all staff 

• Upward mobility – promote-from-within culture 

• Health, dental & vision – comprehensive benefits coverage 

• 403(b) retirement plan – invest in your future 

• Pet insurance – because your whole family matters 

• Mission-driven work – impact 30,000+ young people annually 

Role Overview 

The Impact Manager will be a pivotal part of the Woodcraft Rangers team, supporting the creation, implementation, analysis, and evolution of data tracking systems and procedures. The Impact Manager will work as part of the Executive Team but serve as a support for all departments of Woodcraft Rangers, with notable collaboration with Programs, Learning and Development, and Operations. 

The Impact Manager will serve as the primary resource within Woodcraft Rangers to track program impact, establish systems of measurement, research industry tools and trends, and promote interdepartmental communication to support effective and intentional agency growth and development. This work will include, but not be limited to, building evaluation systems and procedures, tracking program outcomes and operational statistics, and supporting agency goals and reporting. To accomplish this, this individual will support the creation of survey tools and impact reports to be used throughout the organization and shared externally with partners. They will also manage key partnerships and research and cultivate new collaborations that support efficiency and effectiveness. The Impact Manager will also work to research and develop evaluation best practices, create organizational protocols, systems, and trainings, and support with additional tasks as needed. 

Responsibilities 

• Oversee data collection and tracking procedures, continuous quality improvement, and evaluation for Woodcraft Rangers both internally and externally. 

• Set standards and protocols for data accountability, including data collection and entry, timeliness, quality, validity, and security. 

• Work interdepartmentally to generate impact reports that support both staff development and fundraising efforts. Incorporate research into report processes and create procedures with best practices. 

• In collaboration with Woodcraft Rangers' Strategy team, fulfill grant and fundraising requirements relating to data and evaluation, including preparing and/or providing reports to Woodcraft's Board of Directors, donors, and other stakeholders. 

• Research fields of youth development, outdoor education, trauma-informed/healing-centered practices, and other topics relevant to existing and future programs to identify important data points. 

• Manage existing and cultivate new partnerships related to evaluation, including but not limited to Hello Insight, SurveyMonkey, and Engage by Cell. 

• Maintain communication with Program Leadership team with ongoing updates on data management, programmatic data reporting timelines, and site staff member needs. 

• Oversee professional development and training for Woodcraft staff in data management, tracking, improvement, quality standards, and evaluation. 

• Represent the organization at relevant events and activities regarding data tracking, continuous quality improvement, and evaluation. 

• Provide ongoing analysis and interpretation of data and evidence to ensure that Woodcraft Rangers adjusts its interventions to improve individual student, site, and organization-wide outputs and outcomes. 

• Conduct site visits to ensure accurate process evaluation implementation, further investigate results, and gather site-specific information. 

• Support with operational build out of new systems and training to be utilized in expansion to Inland Empire.  

• Other functions as needed. 

Qualifications/Skills 

Required

• Bachelor's Degree in social sciences or a related field or equivalent professional experience. 

• Experience in data collection and data processing.

• Ability to plan and organize events, trainings, and activities.

• Ability to work hands-on, independently, and within a team.

• Detail-oriented with strong organizational skills.

• Excellent oral and written communication.

• Computer literacy and willingness to learn.

• Multitasking and ability to manage competing priorities

• Strong oral and written communication

• Analytical thinking and data interpretation

Preferred

• Experience in youth development, education, afterschool, nonprofit, or government-contracting organizations. 

• Experience in development of assessment tools.

• Must be able to work well in a cross-departmental setting managing multiple priorities at a single time.

• Experience with database management systems.

• Strong facilitation capabilities with a high comfort level in on‑camera and live virtual settings

Physical Demands

In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions:

• Frequent standing and regular use of hands for computer operation and handling objects.

• The ability to travel across the greater Los Angeles area using a car or public transportation, several times per month.

• Must be able to occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required include close vision and the ability to adjust focus.

• Reasonable accommodation is available for individuals with disabilities.

Work Environment

We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:

• Primarily based in West Covina with a partially remote schedule that includes a number of meetings and trainings in Downtown Los Angeles (Little Tokyo).

• Regular exposure to computer monitors during work.

• Stable internet access is required for effective work-from-home performance.

• The typical noise level of a standard work environment.

Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described or of the skills and abilities required to perform the job. Rather, they are intended only to describe the general requirements of the job.