Talent Acquisition Lead (Recruiter)

Live events are fun.

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.

TicketManager is an official partner of the New York Jets, Philadelphia Eagles & Phillies, Washington Wizards & Mystics, Washington Capitals, Texas Rangers, Houston Texans, LAFC & Angel City, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.

TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

The Talent Acquisition Lead owns the full cycle recruiting process, from outbound sourcing and reviewing applications to interviewing, scheduling, and partnering with hiring managers to attract and hire top talent across sales, customer success, marketing, product, engineering, and other business roles. Working closely with senior leadership and reporting into the Head of Business & People Operations, this person plays a vital role in building a culture of service, fun, and growth across TicketManager’s nationwide offices. The ideal candidate is an energetic, organized, and flexible professional who thrives in a high-growth environment, bringing both strategic vision and tactical execution to sourcing, hiring, and developing talent. With proven experience managing candidate pipelines, driving performance through process, and fostering culture-building initiatives, this leader will play an integral part in advancing TicketManager’s mission and long-term success.

*This role is In-Office in Calabasas, CA, Monday-Friday *

Responsibilities:

• Run the full cycle recruiting process, including outbound sourcing, application review, interview scheduling, candidate communication, and coordination with hiring managers.
• Serve as the primary point of contact for candidates and hiring partners, ensuring professional, timely, and engaging candidate experience.
• Manage recruiting agency relationships, review submissions, and coordinate next steps for agency-provided candidates.
• Manage job postings across boards and optimize visibility to attract qualified applicants.
• Partner closely with hiring managers to provide regular updates, share reports, and ensure alignment of candidate pipelines and next steps.
• Maintain accurate candidate tracking through ATS and reporting tools; compile weekly recruiting metrics and executive updates.
• Draft, distribute, and manage candidate offer letters, background checks, and onboarding coordination.
• Plan and manage TicketManager’s presence at career fairs and recruiting events, including logistics, booth preparation, and post-event follow-up.
• Support People Operations initiatives such as employee communications, award submissions, and culture-building activities.
• Collaborate cross-functionally with leadership and People Operations to continuously improve recruiting processes, reporting accuracy, and operational efficiency.

Desired Skills and Experience:

• Bachelor’s Degree Required
• 3-5+ years of experience in recruiting, talent acquisition, or people operations.
• Hands-on full cycle recruiting experience, including sourcing, screening, interviewing, scheduling, and offer management.
• Strong organizational skills with the ability to manage multiple pipelines, priorities, and projects simultaneously.
• Excellent interpersonal and communication skills; able to build strong relationships with candidates, hiring managers, agencies, and business partners.
• High integrity and discretion in handling confidential information.
• Proactive, resourceful, and detail-oriented, with a track record of taking ownership, being able to work autonomously and delivering results in a fast-paced environment.
• Experience with an ATS (JazzHR preferred), Background Services (Checkr preferred), LinkedIn Recruiter, HRIS, and job boards; proficient with Microsoft Office and data reporting tools.
• Familiarity with recruiting agency management, job board sponsorship, and event/career fair planning preferred.

TicketManager Highlights:

• $75,000k-$100,000k Base Salary
• $10,000 Bonus Eligibility
• Role is In-Office, Monday-Friday
• 401k & Company Match
• Health Benefits (Medical, Dental, Vision, Chiropractic)
• Unlimited PTO
• Quarterly Live Event Credit
• Monthly Happy Hours & Volunteering
• Fun Company Perks

• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
• 4.5 out of 5 Glassdoor rating
• Used by over 4,000 globally known companies including ~15% of the Fortune 500