Director, Artist D2C Strategy - Santa Monica, 90404

Director, Artist D2C Strategy - Santa Monica, 90404, United States of America

Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD:

Interscope Capitol and Famehouse are looking for a Director, Artist D2C Strategy to join our teams. This role reports into Famehouse but is embedded directly into each label’s team & culture, where they will develop strategies to maximize Interscope Capitol artists’ D2C across key areas of opportunity (album releases, tour, and catalog music).

These strategies will power campaigns for some of the biggest artists in the world and must remain authentic to both the artists and their fans, all while driving toward our collective campaign, label and business goals.

How you’ll CREATE:

• Deliverables (50%) - Lead development & compilation of Strategy Deliverables across the Interscope Capitol roster with input and guidance from core cross-functional team (CFT) members, Bravado, & label stakeholders, with the goal of utilizing & evolving our best practices
  • Develop D2C oriented deliverables for key initiatives such as:
    • New Album Releases
    • Annual Store Planning
    • Catalog Music
    • Tour
    • Campaign Optimizations
    • Strategy Resets
    • Emerging / Breaking Artists
  • Shape the storytelling and narrative of the deliverable with the goal of driving action, in close partnership with the leads for each label/artist
  • Bring together critical Subject Matter Experts (SMEs), ensuring everyone's inputs tie back to the established strategic narrative, as well as campaign goal(s)
  • Present the best possible plan to achieve KPIs, accounting for timeline, inputs, and RO/artist nuances
• Campaign Adoption (30%) - Consult throughout campaign execution to ensure your CFT has the support and guidance needed to bring the proposed strategy to life and fulfill campaign goals
  • In partnership with FH Insights and Merchandising teams:
    • Provide real-time recommendations based on performance
    • Surface additional opportunities where applicable
    • Ensure both of the above tie back to the core strategy
  • Help escalate potential and/or real time roadblocks hindering our progress towards goal(s)
• Internal Tools (20%)– Support the ongoing development of our ever-evolving Artist Strategy toolset & best practices
  • Case Studies - Compile high-level snapshots of all critical campaigns across the Interscope Capitol roster to serve as a tool for cross-functional education, as well as reference material for future Artist Strategy deliverables
  • Playbooks – Contribute updates that help continually refine and elevate our best practices as new learnings and trends emerge
  • Market Research – Continually research external market trends & analyze the competitive landscape to further inform our tools, as well as bespoke campaign strategies
• Work collaboratively and cross-functionally across the Famehouse team, Interscope Capitol, Bravado, and the wider UMG organization.
  • Work closely with Rights Owners---label stakeholders, Bravado (where applicable) and artist team members--to bring strategies to life and achieve our collective goals.
  • Work hand in hand with immediate cross-functional teammates across Artist Engagement, Creative, Site Merchandising, CRM, etc. to collectively deliver a great customer experience to our fans and UMG artists.
  • Work with wider UMG organizations (Global Insights, etc.) to integrate their areas of expertise into our strategies

Bring your VIBE:

• 5-7 years’ experience developing and/or managing strategies across eCommerce campaigns, preferably in music or fashion/retail.
  • Established track record of selling through data-backed strategies & best practices to clients.
    • Ability to translate insights into stories & strategies for a variety of audiences is required.
  • Natural collaborator. Must be willing to set ego aside in order to deliver for our customers (both fans and artists).
  • Exceptional verbal and written abilities — communication and presentation skills are essential (both internally and externally).
• Deep understanding of what goes into our work and this role, including:
  • Music fandom and the fan to artist connection.
  • Music industry nuances (e.g. Billboard chart rules).
  • Brand differentiation across artists and music genres.
  • Trends that appeal to a range of artists and music audiences.
  • eCommerce, specifically trends and best practices as they apply to the fan to artist relationship.
• Creative approach to problem solving.
  • Comfortable juggling multiple high priority projects simultaneously with strong attention to detail.
  • Ability to stay flexible, calm and collected under pressure, and to be accountable for meeting deadlines amidst changing client needs.
  • Self-starter attitude, capable of owning important responsibilities from inception to completion.
  • Strong critical thinking skills and an ability to make decisions informed by data.
• Proficiency in presentation creation, particularly within Keynote & Microsoft Office (PowerPoint), as well as Mac OS required.
• Excel, DOMO, Shopify Analytics, and related data analysis experience is a plus.
• Degree in music business, brand strategy, data analysis, marketing or a related field.