Care Manager and Coach

Position: Care Manager and Coach
Location: Los Angeles
Status: Part-Time, PRN (per circumstance and as needed)

Compensation Scale:
Bachelors - $50 - $70
Masters - $70 - $135
PhD/Doctorate - $130 - $165
Final rate of pay may vary from the above based on experience and skill set and will be mutually agreed upon during the interview process .

Who We Are:

Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare options, and assist in creating and implementing sustainable recovery plans. We help address the needs of those struggling with behavioral health issues including substance use disorders, mental health issues, eating disorders, and mood and personality disorders. We also support individuals on the autism spectrum, aging adults with dementia, and young adults who are struggling with transitions to independence.

Who you are:

You are professional, dependable, and able to tailor your therapeutic approach according to each client’s specific needs. You are knowledgeable about clinical mental health diagnosis and have client-facing behavioral health experience. You have experience working with clients with high-touch needs and have the innate ability to manage complex medical and mental health systems. You are dedicated to the client’s well-being, understand the importance of confidentiality and discretion, and are adept at managing crises while remaining calm and focused. You are comfortable with a flexible work schedule and being assigned cases on an as-needed basis. The ideal Care Manager and Coach candidate is adept at working independently while also thriving with supervision and guidance.

What You’ll Do:

• Participating in initial consults and writing corresponding consult reports.
• Completing biopsychosocial assessments on clients.
• Reviewing past treatment records and contacting clinical providers.
• Meeting with client 1-5 times per week in the community or home settings to monitor client progress, with follow-up video or phone calls as appropriate.
• Coordinating and helping to complete a comprehensive consultation addressing the client’s educational, vocational, recreational, and social needs.
• Clinical Care Coordination
  • Coordinate and facilitate communication between clients, families, healthcare providers, and other support services.
  • Arrange for necessary medical, social, and personal care services, including home health care, transportation, and meal services.
  • Advocate for clients' needs and preferences in all aspects of their care.
• Resource Management:
  • Identify and connect clients with appropriate community resources and support services.
  • Assist clients and families in navigating the healthcare system and accessing benefits and entitlements.
  • Provide education and support on aging-related issues and available resources.
• Monitoring and Follow-Up:
  • Conduct regular follow-up visits and check-ins with clients to monitor their well-being and care plan effectiveness.
  • Adjust care plans as necessary to ensure clients receive appropriate and timely support.
  • Creating short and long-term client goal plans.
  • Document all client interactions, assessments, care plans, and updates in a timely and accurate manner.
• Client Support:
  • Discovery of clients’ interests in cultural, sports-related, and artistic pursuits. Make connections to appropriate resources.
  • Aiding the client in developing skills to pursue healthy behaviors and assisting in cultivating a positive support network.
  • Creation and monitoring of a budget, assistance with time management and other basic living skills as needed.
  • Providing connections to endorse community resources, treatment options, peer counselors and AA companions as appropriate.
• Family Support:
  • Offer counseling and support to families, helping them understand and manage the aging process.
  • Provide guidance on long-term care planning, legal issues, and financial considerations.
  • Facilitate family meetings and decision-making processes as needed.
• Emergency support, on-call availability, and client transportation as needed.
• Additional duties will be assigned as deemed appropriate.

What you’ll bring:

• Experience with nursing in a psychiatric setting
• One year or more of direct client experience in behavioral health or related fields
• Preference for candidates with Nursing/Clinical Licensure in good standing (RN, NP, LMSW or other nursing/social worker license)
• Minimum of a Bachelor's Degree or equivalent
• Ability to calmly, flexibly, and efficiently manage client crises as they arise
• Valid driver’s license with safe driving record
• Ability to work collaboratively as well as independently
• Knowledge of mental health diagnoses and behavioral health treatments
• Comfort and quick learning curve with technology on day-to-day tasks (i.e. Microsoft Office, Salesforce)

You ideally have (but not required):

• Experience working as a recovery coach, psychiatric nurse, or mental health clinician
• Experience with aging adults
• Experience working with high-net worth families
• Professional licensure (i.e. LMSW, LMHC, LMFT, etc.)
• Demonstrated engagement in community service initiatives, particularly those focused on underserved communities
• An understanding of social responsibility and how to contribute positively to the well-being of others

What we'll bring:

• A collaborative and supportive culture focused on your personal and professional growth.
• Weekly supervision with your supervisor.
• 24/7 access to clinical support while on a case.
• Regular paid professional development meetings covering a variety of professionally relevant topics.
• Flexible Schedule

This position is part-time and per circumstance only, and hours are not guaranteed per week. Case Managers/Recovery Coaches on our staff list are contacted on an as-needed basis for cases as they arise.

Commitment to Diversity, Equity, Inclusion, and Belonging

We encourage applications from all interested individuals, including but not limited to people of color, women, those with disabilities, LGBTQIA+ individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others.


We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds, whether from minority or majority groups, to join our team because we believe this enriches our company culture and enhances the services to our clients. Also, studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. So regardless of your background, if you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!

These statements are intended to confirm our commitment to creating an inclusive workplace—they are not intended to exclude any individual. We are an equal opportunity employer; we do not discriminate in hiring or any other employment decisions based on any protected category.