Software House Engineer

• Quality in delivery and service
• Commitment to client satisfaction and project success
• Creativity in solving challenges
• Integrity in every action
• Team spirit that fosters collaboration and trust

• Lead the design, installation, and configuration of Software House access control systems, ensuring precision and reliability in every deployment.
• Execute system upgrades, maintenance, and troubleshooting to maintain peak performance and security standards.
• Collaborate with project managers and customers to deliver tailored, dependable access control solutions that exceed expectations.
• Read and interpret schematics, blueprints, and technical manuals to guide efficient installations and repairs.
• Set up and configure CCure 9000 components — including inputs, outputs, doors, schedules, and events — aligned with specific customer requirements.
• Analyze and diagnose system malfunctions, providing expert-level hardware and software troubleshooting to resolve issues promptly.
• Mentor and train junior technicians, fostering a culture of continuous growth and technical excellence.
• Conduct on-site inspections of subcontractor work to verify compliance with codes, standards, and best practices.
• Document activities and findings with detailed field visit reports, promoting transparency and accountability.
• Lead diagnostic evaluations and implement corrective actions to ensure robust, resilient system performance.
• Work cross-functionally with internal teams to drive seamless project execution, innovation, and continuous service improvement.

• Bachelor's degree in computer science, Information Technology, Electrical Engineering, General Engineering Systems — or equivalent technical experience
• Minimum of 5 years' experience in deploying and supporting complex security systems in a technical, customer-facing field service role.
• 2+ years of programming experience specifically with C•CURE 9000.
• Multiple Software House certifications (including C•CURE 9000, Advanced Programming, and more).
• Strong grasp of Division 28 & 08 specifications and best practices.
• Extensive hands-on experience with Software House C•CURE systems, including access control, video management, and situational awareness platforms.
• Expert understanding of Software House hardware and software architecture.

• • Advanced proficiency with Windows operating systems, and Microsoft SQL Server (installation, configuration, and administration).
  • Solid understanding of networking fundamentals, including IP configuration, VLANs, firewalls, and secure remote access.
  • Experience with virtualization platforms such as VMware and Hyper-V.
  • Ability to independently manage complex technical projects from design through commissioning with minimal supervision.
  • Demonstrated ability to troubleshoot and optimize physical security systems in fast-paced, customer-driven environments.

• Excellent communication skills, both written and verbal, with a strong commitment to customer satisfaction.
• Proven ability to mentor junior technicians, support collaborative problem-solving, and contribute to team success.
• Must be in or willing to relocate to the Sacramento, CA area.
• Must have a clean driving record and be willing to travel to job sites in-state and out-of-state as needed.
• Must be eligible to obtain and maintain a government security clearance. US citizenship is required for clearance.

• Medical, Dental, and Vision Plans (HSA Options Available)
• 401(k) with Employer Match
• Paid Time Off and 11 Paid Holidays
• Employer-sponsored Life and AD&D Insurance
• Employer-sponsored Short-Term & Long-Term Disability
• Flexible Spending Accounts
• Company Sponsored Training
• Wellness and Support Programs

Trofholz is an equal opportunity/affirmative action employer, and we E-Verify. All offers of employment at Trofholz are contingent upon clear results of a thorough background check and drug screen.

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