IT Technician - (Corp Office - Day Shift)

The IT Technician is responsible for responding to end-user requests related to software/hardware errors, configuring new workstations, equipment moves, change requests, and maintaining inventory. Will also determine disk storage allocation, backup and restore requirements, and redundancy needs.

RESPONSIBILITIES :

• Sets up/deletes user workstation, network printers, and IT-related equipment.
• Manages IT fixed-asset inventory and IT supplies.
• Manages IT-ticket assignment and response within SLA.
• Manages software and hardware on corporate computing platforms.
• Manages maintenance of the current solutions which govern desktop and laptop hardware-software standards and configurations.
• Supports in monitoring of disk space, system and application errors, memory and swap space utilization, disk performance, CPU, and processes.
• Maintains the user endpoint security agent.
• Performs data backup/recovery for workstations.
• Occasionally travel from/to other RPI local facilities.
• Completes other projects and tasks as assigned by management.

QUALIFICATIONS :

• Bachelors of Computer Science degree.
• 1 years’ experience in personal computer operating systems, helpdesk system.
• 1 years’ experience on Office 365, Exchange Online and Azure AD is a plus.
• Extensive knowledge about Windows 10, Windows 11
• Communication Skills (Oral & Written) - able to speak clearly, concisely and accurately to ensure effective department operations.
• Safety Minded – follows/demonstrates awareness of all safety policies/procedures of self and others. Teamwork/Cooperation - ability to work well with others in a group and cooperate with others.
• Values Diversity and Ethics - serves with integrity and respect in interacting with different ethnic backgrounds, cultures, languages and values those differences.
• Communication Skills (Oral/Written) - speaks clearly, concisely, and accurately to ensure effective department operations. Bilingual in Vietnamese is a plus.

What We Offer :

• Competitive Wages, starting $20.00-$25.00/hour , depending on experience.
• Medical & Dental (company pays 75% of employees' HMO plans)
• Discounted Vision
• 401K match up to 3% of your salary
• Paid Holidays
• Vacation Days
• Sick Days

Our HR department will contact applicants who meet the required selection criteria and most closely match the requirements of an open opportunity either by phone or email.

Should your skills and experiences align with our current needs, we will contact you for the next steps in the recruitment process.

Please note: You will only be contacted if your application is selected for the next stage of the recruitment process .

Robinson Pharma is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Robinson Pharma takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.

Robinson Pharma, Inc will conduct a background check by using a third-party vendor to conduct such background investigations. After acceptance of an offer, you will be asked to complete and deliver authorization, consent and release of all background information. Employment will be 'at-will' and may be terminated at any time, with or without notice by either party in writing.