Registered Nurse- Spinal Cord Injury Telehealth Coordinator

Veterans Affairs, Veterans Health Administration
San Diego, CA

Summary

The Registered Nurse Spinal Cord Injury Telehealth Coordinator demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. Responsible for overall planning - coordination - implementation - management - and evaluation of clinical applications of telehealth within the facility organization - with particular emphasis on improving access to rural Veterans.

Qualifications

Basic Requirements:

  • English Language Proficiency
  • In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
  • OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
  • Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
  • (Reference VA Handbook 5005 - Appendix G6)
  • OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
  • Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
  • Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
  • Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) Preferred Experience: 2 years RN experience 1 year SCI experience Proficient in computer skills 1 year telehealth experience NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
  • Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
  • The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment:
  • Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
  • An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
  • Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
  • An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
  • Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
  • Self-directed in goal setting for managing complex client situations
  • An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
  • OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
  • OR a Master's degree in nursing (MSN) and no additional professional nursing experience
  • OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
  • Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
  • A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
  • OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
  • OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
  • OR a Doctoral degree in Nursing with no professional nursing experience
  • OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
  • Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
  • MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
  • *Note: Foreign education programs/degrees are not creditable as related degrees
  • Reference: For more information on this qualification standard - please visit
  • Physical Requirements: The population of male and female Veterans served ranges from the adult - aged 18 - to the older adult - aged 65 and over
  • Heavy Lifting (45 lbs and over)
  • Straight Pulling - Pushing - Walking - Standing - Repeated bending (8 - 12 hours)
  • Reaching above shoulder
  • Use of fingers
  • Both hands and legs required
  • Ability for rapid mental and muscular coordination simultaneously
  • Near vision correctable at 13" to 16" to Jaeger 1 to 4
  • Far vision correctable in one eye to 20/20 and 20/40 in the other
  • Both eyes required
  • Depth perception
  • Ability to distinguish basic colors and shades of colors
  • Hearing (aid permitted)
  • Emotional/Mental stability
  • Keyboarding and reading computer screen (8-12 hours intermittently over scheduled shift).

Duties

  • Duties include but not limited to: The Nurse Facility Telehealth Coordinator Registered Nurse (RN) assesses - plans - implements - and evaluates care based on age-specific components
  • Assumes responsibility for the coordination of care focused on patient education - self-management - and customer satisfaction throughout the continuum of care
  • Follows procedures per established policies and guidelines
  • Influences outcomes by collaborating with members of the interdisciplinary team
  • The Nurse Facility Telehealth Coordinator Registered Nurse (RN) is responsible for providing competent - evidence-based care to patients
  • Integrates knowledge - skills - abilities - and judgment and is self-directed in goal setting for managing complex situations
  • Validates understanding of the rationale for care processes and decisions
  • Questions clinical practices for the purpose of providing evidence-based care
  • Demonstrates the ability to cope with and manage competing priorities
  • This nurse demonstrates competence in practice and decision-making - deliberate planning - and critical thinking skills
  • Collaborates with Veterans Integrated Systems Network (VISN) - facility leaders - and staff to incorporate new concepts and programs into extant systems
  • Organizes and facilitates the station Telehealth Oversight Committee as well as other committees and task forces as assigned
  • Serves and/or represents the facility on various VISN telehealth groups
  • Engages in outreach planning and activities - including work with potential non-VA community partners to improve access to rural and highly rural Veterans to healthcare services via telehealth initiatives and programming
  • The Facility Telehealth Coordinator - in collaboration with the VISN Telehealth Office maintains linkages and effective communications with the telehealth national training centers to ensure optimal care coordination and telehealth educational opportunities for facility staff
  • Establishes guiding processes - principles - and policies for the development and implementation of patient and family centric telehealth programs at the facility - and for the operation - management and oversight of telehealth programs
  • Ensures functional linkages across the telehealth continuum - regarding the various telehealth clinical applications - including but not limited to telemental health - teleretinal imaging - teledermatology - home telehealth - etc
  • Advocates for telehealth program needs at the facility and brings matters requiring higher level intervention to the attention of facility leadership
  • Facilitates communication across care lines and facilities to achieve maximum fulfillment of telehealth program goals and objectives
  • Assures that the facility establishes and utilizes appropriate Veterans Health Administration (VHA) workload reporting and data management systems for telehealth programs
  • Monitors core quality and performance measures for all telehealth programs
  • Ensures appropriate activity coding to all sites for consistent and appropriate workload tracking and reporting
  • Serves as a consultant to the various facility telehealth staff to assure that best practices - appropriate clinical technology applications and successes are shared amongst telehealth programs and implemented
  • Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-Time
  • 0730-1600
  • Tour subject to change depending on the needs of facility
  • Telework: Not Available Virtual: This is not a virtual position
  • Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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Posted 2026-04-03

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